Library Manager

University Hospitals Sussex NHS Foundation Trust (279); Haywards Heath; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare provider in East Sussex seeks a Library Manager to oversee daily library operations and support clinical services. Ideal candidates will have a Bachelor's degree in library science and experience managing library staff. Responsibilities include delivering training and ensuring excellent customer service in a dynamic environment.

Qualifications

• Bachelor's degree or higher in library/information science or related field.
• Chartered Member of CILIP or working towards chartership.
• Experience in a library or information service.

Responsibilities

• Manage daily operations of Knowledge and Library Services.
• Oversee library assistants and quality of service.
• Deliver training on information skills.

Skills

Customer service

Organisational skills

IT troubleshooting

Effective communication

Training delivery

Library management

Education

Bachelor's degree in library/information science

Tools

Microsoft Office

Library management systems

Job description

University Hospitals Sussex NHS Foundation Trust (279)

Library Manager

A vacancy has arisen for the permanent post of Library Manager at our Library at Princess Royal Hospital in East Sussex. The Library Manager is responsible for the day-to-day operation of Knowledge and Library Services from the library, including proactive frontline support for library users and the line management of all library assistants at this site.

The library is used by all levels of clinical and non-clinical members as well as students on placement within the local health economy.

Main duties of the job

Line management of all Library Assistants and Senior Library Assistants based at the Princess Royal Hospital, including supervision, appraisals, and ongoing professional support.

Overseeing the quality of enquiry desk customer service and ensuring the library is a well-maintained, accessible, and engaging space.

Delivering core library services and providing support to staff and students.

Undertaking in-depth evidence searches to support clinical practice, research, and decision-making.

Designing and delivering training sessions in information skills to library members.

Contributing to the Trust's current awareness service to keep staff up to date with relevant developments.

Administering and maintaining access to a wide range of information resources.

About us

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs.

Job responsibilities

The post holder will operate within a team of skilled professional librarians and will receive appropriate levels of training, support and supervision.

They will work closely with library managers based at other hospital sites within University Hospitals Sussex NHS Foundation Trust to ensure a consistent quality of service on all sites and to coordinate cross-site cover as required.

Person Specification

Qualifications

• Bachelor's degree (or higher) in library/information science, a related degree, or equivalent experience
• Chartered Member of CILIP or working towards chartership or other equivalent professional association

Experience

• Experience in a library or information service.
• Experience in a customer care environment
• Strong admin and organisational skills. Excellent written and spoken English, including report writing
• Familiarity with Microsoft Office or equivalent
• Extensive library experience in a supervisory capacity or equivalent demonstrable knowledge and skills
• Experience of using a library management system
• Experience of electronic resources in a library or information context.
• Experience in searching online databases and/or internet
• Experience in providing training, presentations and support.
• Experience of stock selection and review.
• Experience of policy development.
• Experience of ordering materials within a budget
• Experience of line managing and supervising staff including undertaking staff appraisals
• Experience in a health library
• Experience of using web software
• Knowledge of medical terminology
• Experience of using online procurement ordering systems

Skills

• Able to trouble shoot basic IT problems.
• Competent and consistent approach to data entry.
• Able to hold regular staff meetings
• Able to plan and oversee services in accordance to service specifications
• Able to provide and cascade excellent customer service
• Able to identify staff training needs and deliver training
• Able to work equitably with all health grades and professions
• Able to discover library users' information needs.
• Able to communicate with sensitivity and tact with other members of own team
• Generally, work with the supervisor/ manager close by/available.
• Manage own workload and plan workload and rotas for library assistants
• Work independently and use own initiative.
• Organising information; indexing, cataloguing, classification and abstracting skills

Equality and Diversity

• Evidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £31,049 to £37,796 a year pro rata