Library Customer Experience Intern (Student Placement)

Dorset Council UK; Dorchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is offering a student role at Dorchester Library to develop customer service skills while supporting the community. Students in years 10-13 will assist in welcoming visitors, helping users access library resources, and participating in events. This is an excellent opportunity for those looking to gain experience and learn valuable skills in a library environment. The role operates Monday to Friday from 10am-4pm and requires smart/casual attire.

Qualifications

• Students should be in year 10-13.
• Willingness to develop and learn new skills.
• Ability to listen and engage with people.

Responsibilities

• Provide a friendly welcome to all customers using the library.
• Help library users access and use stock, information, computers, and other services.
• Support customers using the Customer Self Service machines.
• Assist with events and activities within the library.

Skills

Teamwork

Customer service

Enthusiasm

Job description

A local government authority is offering a student role at Dorchester Library to develop customer service skills while supporting the community. Students in years 10-13 will assist in welcoming visitors, helping users access library resources, and participating in events. This is an excellent opportunity for those looking to gain experience and learn valuable skills in a library environment. The role operates Monday to Friday from 10am-4pm and requires smart/casual attire.