Library Assistant

Golearnleicestershire; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A local council in the United Kingdom is looking for a Library Services Assistant who is passionate about reading and customer service. The successful candidate will assist library users in finding information and resources, support IT usage, shelve materials, and facilitate library events. This part-time position requires excellent communication skills and a commitment to inclusivity. The role promises a welcoming environment, flexibility in working arrangements, and opportunities for professional development.

Benefits

Flexible working options

Responsibilities

• Provide high quality, welcoming library service to customers.
• Support users in finding information and resources.
• Assist users with IT systems, shelve books, and deliver events.

Skills

Interest in reading, learning and culture

Customer service skills

Digital technology experience

Written and verbal communication

Literacy and numeracy skills

Teamwork and initiative

Time management skills

Education

ECDL or ITQ level 2 qualification or equivalent

Job description

Leicestershire County Council | Permanent | £25,995 - £26,409 per annum (pro rata for part-time) | Closing Date: 11 February 2026

Organisation: Leicestershire County Council

Work Location: Hinckley Library, Lancaster Road, Hinckley, Leicester LE10 0AT

Worker Category: Permanent

Salary: £25,995 - £26,409 per annum (pro rata for part-time)

Working Hours: 14.75 hours per week (Wednesdays 10:00–17:00, Fridays 09:30–17:00 and alternate Saturdays 09:30–14:00)

Contract Type: Permanent

Closing Date: 11 February 2026

Interview Date(s): To be confirmed

Overview

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, consider becoming a Library Services Assistant.

About the Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.

About You

To apply for this post, you must:

• Have an interest in reading, learning and culture.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and tasters sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative.
• Have good time management skills and the ability to work to deadlines.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Flexible Working

Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Wherever possible, we will consider working arrangements that suit an individual’s personal circumstances while still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information

For more information or an informal discussion, please contact:

Charlotte Richards, Library Supervisor

Telephone: [phone]

To contact by email, please click here.

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information, see the How to Apply section on our career site.

Important notice: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephone or via our online portal.

By applying for this post, you agree to our Terms and Conditions.