LHR Gateway & Warehouse General Manager

JR United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company based in London is seeking a LHR Gateway & Warehouse General Manager. This role involves managing service delivery for airfreight operations, maintaining compliance with aviation security, and driving a culture of safety and efficiency. Candidates must have significant experience in freight forwarding and operational management, with strong data analysis and P&L management abilities. The position offers a dynamic work environment with opportunities for continuous improvement.

Qualifications

• Strong knowledge of the freight forwarding industry is essential.
• Experience with operational processes related to airfreight required.
• Understanding of aviation security and dangerous goods processes is a must.

Responsibilities

• Ensure quality service delivery at the airfreight gateway and warehouse.
• Manage resources across a complex shift pattern.
• Drive compliance with health and safety regulations.

Skills

Freight forwarding knowledge

Operational process understanding

Aviation security knowledge

Data analysis abilities

P&L management experience

Job description

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LHR Gateway & Warehouse General Manager, London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Our well-known client is looking for a LHR Gateway and Warehouse General Manager.

Must have freight forwarding experience.

Overall Role Purpose

Provide the physical service delivery of our airfreight gateway and station warehouse functions at LHR. Responsible for quality service delivery, resource management, education, Health & Safety, compliance, engagement, and routines/disciplines within the warehouse environment.

Operational Responsibilities

• Ultimate responsibility for the primary airfreight gateway and station warehousing service delivery, with a good knowledge of import and export processes.
• Maintain and build strong interdepartmental relationships with a focus on internal and external customer satisfaction.
• Site aviation security nominee, responsible for Dangerous Goods by Air, Ceiv LiBat, and ADR processes, compliance, and training in conjunction with UK AFR Compliance Manager.
• Ensure compliance with GDP/MHRA standards in conjunction with Responsible Person.
• Manage resources across a complex shift pattern with approximately 110 unionized FTE.
• Oversee yard and warehouse maintenance and housekeeping in conjunction with Facility Manager.
• Maintain, ensure compliance, and train staff on MHE, along with sourcing, procurement, and building relationships with key suppliers.
• Drive a strong culture of Health & Safety in collaboration with the National Health & Safety Manager.
• Design and produce data metrics to drive efficiencies.
• Foster continuous improvement and adopt new technologies to identify areas for enhancement [FirstChoice].
• Build external industry relationships with handling agents, security providers, and hauliers.
• Create an environment of engagement and communication across the team, driving routines, discipline, and responsibility.

Skills and Experience

• Good knowledge of the freight forwarding industry and operational processes.
• Understanding of Aviation Security, Dangerous Goods by Air, ADR, and GDP/MHRA requirements and processes.
• Ability to analyze and interpret large data sets and develop metrics.
• Experience managing a P&L.