Lettings Negotiator - Chiswick

Kinleigh Folkard & Hayward; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property services group in Greater London is seeking a Lettings Negotiator to join their Residential Lettings team. This role involves matching tenants with homes, conducting viewings, and maintaining excellent communication with landlords and applicants. The ideal candidate will have proven experience in estate agency, strong negotiation skills, and a passion for building relationships. This position offers an opportunity to be part of a collaborative environment focused on delivering exceptional service.

Benefits

Additional earning potential

Employee discounts

Diverse and inclusive environment

Qualifications

• Proven track record and confidence in estate agency.
• Outstanding communication skills to build trust and manage expectations.
• Genuine passion for forming strong relationships.

Responsibilities

• Match tenants with their next home through viewings and negotiations.
• Register and qualify applicants to understand their requirements.
• Conduct viewings and obtain quality feedback.
• Keep landlords informed about viewings and activity.
• Turn applicant interest into offers and guide negotiations.

Skills

Communication

Negotiation

Relationship building

Job description

Overview

At Kinleigh Folkard & Hayward (KFH) we are looking for a Lettings Negotiator to join our Residential Lettings team. KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

Responsibilities

• You'll play a key part with matching tenants with their next home; through viewings and negotiations you'll build strong relationships over the phone and face to face.
• Registering and qualifying applicants to ensure you fully understand their requirements
• Generating and conducting viewings obtaining quality feedback
• Keeping landlords informed with updates on viewings, activity and developments related to their property
• Turn applicant interest into offers and guide negotiations into move ins with care and clarity

Qualifications

• A proven track record and confidence in estate agency to bring immediate value
• Outstanding communication that helps you build trust, manage expectations, and deliver a seamless experience for both applicants and landlords
• A genuine passion for forming and nurturing strong relationships

Equal Opportunity & Benefits

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. to see all our company benefits, including additional earning potential and discounts.