Lettings Head of Property Management

Nexus ERP; Cannock; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading independent lettings agency seeks a Head of Property Management in Cannock, offering a salary up to £40k basic with £50k OTE. The successful candidate will oversee property management, lead a team of 7, and ensure effective communication between landlords and tenants. Ideal applicants should have solid lettings management experience and staff management skills.

Qualifications

• Lettings property management experience is essential.
• Experience in managing staff.
• Professional written and verbal communication skills.
• Excellent IT knowledge with experience in Microsoft Office.

Responsibilities

• Lead morning meetings and support a team of Property Managers.
• Act as the senior point of contact for all landlords.
• Run daily reports to ensure compliance within the portfolio.
• Handle escalations and coordinate maintenance works.

Skills

Lettings Property Management experience

Staff management experience

Professional communication skills

Excellent IT knowledge

Education

ARLA qualification or willingness to work towards

Job description

Lettings Head of Property Management - Cannock - up to £40k basic £50k OTE

***EXPERIENCE ESSENTIAL - DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE***

My client is a leading, independent Lettings and Estate Agency brand who have been established for many years and have built up an impressive reputation. A great opportunity has arisen for an experienced Senior Property Manager to join their Cannock office as Head of Property Management who will lead a team of 7 staff and oversee a portfolio of circa 1000 managed properties. The role will be a key part of the main function behind their lettings and admin teams and will be the first point of contact to landlords, tenants and contractors.

Main Duties for the Head of Property Management role:

• Lead the daily morning meeting
• Support and guide a team of Property Managers
• Act as the senior point of contact for all landlords for the branch
• Run daily reports and ensure appropriate action is taken to maintain compliance within portfolio
• Ensure landlords receive professional advice in relation to their properties
• Handle escalations through to successful resolution
• Source contractors and co-ordinate maintenance works
• Undertake property visits where required and advise the client of any required work
• Co-ordinate matters between landlords and tenants, acting as aconduit between the two parties;
• Ensure processes are correctly followed within the team such as check outs, deposit returns, re-lets, renewals and serving notices
• Work in partnership with the Lettings Team to identify new business opportunities and drive growth within the portfolio
• Work in partnership with the Client Accounts Team regarding rent arrears and credit control

Essential Skills:

• Lettings Property Management experience essential
• Experience in managing staff
• Professional written and verbal communication
• Excellent IT knowledge with experience of using Microsoft Officepackages

Preferred:

• ARLAqualified or willing to work towards.

Working Hours - Monday - Friday 9am - 5.30pm and every third Saturday 9am - 4pm

The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings, Estate Agency, New Homes Sales, Property Management and Financial Services.

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