Lettings Accounting & Tech Support Specialist (Hybrid)

Street Group; Manchester; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading PropTech company based in Manchester seeks a Lettings Accounting Support Specialist to enhance customer experiences with their software. The role involves providing live chat support primarily for lettings management and accounting, and requires excellent communication and time management skills. The ideal candidate should have a background in lettings accounting or property management and a passion for technology. The company offers a hybrid working environment, competitive salary, and several perks aimed at fostering employee well-being and growth.

Benefits

Hybrid working

£1,000 holiday contribution

Yearly L&D budget of £500

Paid volunteering days

Mental health support

Social events and team outings

Qualifications

• Background in Lettings Accounting and/or Property Management.
• Experience managing client expectations and communications.
• Passionate about technology and willing to learn new systems.

Responsibilities

• Provide live chat support for lettings management and accounting.
• Act as a first line of support for client queries.
• Escalate complex issues to engineering teams.

Skills

Lettings Accounting

Property Management

Communication skills

Time management

Customer Support

Job description

A leading PropTech company based in Manchester seeks a Lettings Accounting Support Specialist to enhance customer experiences with their software. The role involves providing live chat support primarily for lettings management and accounting, and requires excellent communication and time management skills. The ideal candidate should have a background in lettings accounting or property management and a passion for technology. The company offers a hybrid working environment, competitive salary, and several perks aimed at fostering employee well-being and growth.