Legal Support Administrator (5667)

Irwin Mitchell; City of Westminster; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading legal services provider is seeking a Legal Support Administrator to join their Support Services team in London. This hybrid role involves providing crucial administrative support to fee earners, managing case files, and ensuring accurate record-keeping. The ideal candidate will have strong administrative experience, excellent communication skills, and a detail-oriented approach. Benefits include generous holiday allowances and well-being initiatives.

Benefits

Generous and flexible pension schemes

25 days holidays plus bank holidays

Paid volunteering days

Westfield Health membership

Qualifications

• Demonstrable experience in an administrator role.
• Ability to manage change and adapt to changing business demands.
• Great accuracy and attention to detail.

Responsibilities

• Handling fee earner queries by email and MS Teams.
• Ensuring all team files are in good order and databases are up-to-date.
• Opening and closing case files on the relevant case management systems.

Skills

Administration experience

Attention to detail

Excellent verbal communication

Excellent written communication

Time management skills

Job description

Overview

We\'re recruiting for a Legal Support Administrator to join our Support Services team, working hybrid from our London office. If you enjoy administration work and being part of a successful, friendly and high-performing team, then this is the job for you. You\'ll be working closely with fee earners and Partners to ensure they have the right administrative support at all times. This is a busy and fast-paced role, so you\'ll need to work quickly and accurately, building strong relationships with your team and our clients.

Responsibilities

• Handling fee earner queries by email and MS Teams
• Ensuring all team files are in good order and databases are up-to-date
• Opening and closing case files on the relevant case management systems
• Making payments of invoices, cheques, BACs payments and billing
• Supporting fee earners with the preparation of cases, e-bundles and paper bundles
• Preparing digital files for audit
• Administration of the department\'s digital storage platforms
• Booking fee earner travel and meetings and managing expenses
• Managing the office inbound post, printing, and scanning
• Managing Radiology requests across multiple digital platforms
• Dealing with urgent support requests in a timely manner

Our responsible business programmes are fundamental to who we are and our purpose. We are committed to being a diverse and inclusive workplace with inclusion network groups across our business to support this aim. Our commitment to social responsibility, community investment and tackling climate change is a fundamental part of who we are. It includes four strands: Our People, Our Community, Our Environment and Our Pro Bono.

As part of the Irwin Mitchell Group\'s on-boarding process, all successful applicants are required to complete the group\'s employment screening process to ensure candidates meet our standards in relation to honesty and integrity, protecting the interests of the Group, colleagues, clients, partners and other stakeholders. The screening includes pre-employment checks to establish eligibility to work in the UK, criminal record and financial checks with trusted third parties, and will comply with Data Protection and other applicable laws.

Qualifications

• Demonstrable experience in an administrator role
• Enthusiasm, a can-do attitude and willingness to contribute to the team
• Ability to work on your own initiative
• Ability to manage change and adapt to changing business demands
• Great accuracy and attention to detail with the ability to multi-task
• Excellent time management skills
• Ability to work within strict service level agreements
• Excellent verbal and written communication skills

Values

• Pioneering with an imaginative outlook
• Approachable and caring
• Tenacious in pursuit of objectives
• Efficient in the provision of services
• Work with a foundation of integrity

Benefits

• 25 days holidays as standard plus bank holidays; you can buy up to 35 hours of extra holiday
• Generous and flexible pension schemes
• Volunteering days — two days of volunteering each year for a cause of your choice (fully paid)
• Westfield Health membership, including refunds on medical services and Aviva Digital GP services
• A wide range of well-being initiatives, including the Flexible by Choice programme for hybrid working arrangements (subject to role, team and client requirements). We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024