Legal Operations Co-Ordinator

Chanel; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury fashion company in London is looking for a Legal Operations Coordinator to drive operational efficiency within its UK Legal Team. The role involves problem-solving, implementing innovative technology solutions, and collaborating with various business functions. Ideal candidates will possess a Bachelor's degree, a strong interest in business operations, and familiarity with legal environments. This position offers the opportunity to make a significant impact in a dynamic and supportive team environment.

Benefits

Private Medical Insurance

Pension and Life Assurance

Retail Discounts

Employee Recognition Programs

Qualifications

• Bachelor's degree (or equivalent experience) preferred, especially in Engineering or Computer Science.
• A keen interest in business operations and technology is essential.
• Experience in a legal environment (in-house or private practice) is preferred, but not essential.

Responsibilities

• Design and implement practical solutions that streamline processes for the UK Legal Team.
• Drive innovative solutions and support the implementation of new systems.
• Collaborate with other functions to create scalable tools and processes.

Skills

Problem-solving

Technology proficiency

Project management

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Job description

We are currently seeking a Legal Operations Coordinator to drive technical and operational changes to operations of the UK Legal team, implement efficiencies to the team's ways of working and maintain operational compliance with key areas such as privacy. This role would suit someone who is excited by the opportunity to apply their knowledge of operations management to impact meaningful change in a busy team, passionate about technology and has the will to explore the art of the possible. The role involves problem‑solving, implementing best practices from operations management into real‑life situations and making practical, measurable improvements within a lean, high‑performing team. Working in Chanel's head office in London you will have the opportunity to work with the Global Legal Operations team as well as being an integral part of the UK Legal Team. You will work closely with other business functions within the Chanel organisation, including IT, Security, Operations and Indirect Procurement. What impact you can create at Chanel:

Responsibilities

• Design, implement and maintain practical solutions that streamline processes and enhance service delivery. Bring greater efficiencies to the way in which the UK Legal Team works;
• Drive implementing innovative solutions for the UK Legal Team, working closely with the Global Legal Operations team, supporting the implementation and roll out of new systems and championing adoption through thoughtful change management;
• Collaborate with other functions to co‑create scalable tools and joint processes for servicing the UK business and encourage the business to utilise these tools through change management;
• Act as a visible, trusted point of contact for the UK Legal Team, providing guidance on processes and systems and delivering training and awareness to the business;
• Horizon scanning for innovative features in technology, especially the Microsoft suite, and keeping up to date with developments to ensure the team are using best practice tools and ways of working;
• Manage projects for the legal team;
• Educate colleagues, both the business on the Legal team's processes and tools and the Legal team on business processes and tools;
• Lead on data privacy workflows, operational processes and use of the One Trust software, contributing to the UK's participation in the global privacy programme;
• Manage operational compliance and company secretarial processes, such as cosmetic product portal notifications and Companies House filings;
• Develop automated contract templates and act as the central contact for supplier onboarding.

Qualities & Approach

• You are a proactive problem‑solver, who can spot opportunities to simplify, automate and standardise processes.
• You enjoy working with technology, systems and processes and can translate the team's needs into practical solutions. You approach your work with integrity, curiosity and a commitment to continuous improvement to remain best‑in‑class.
• You are skilled at using technology, including tools such as Microsoft 365, and building practical, user‑friendly solutions for the team.
• You are curious to learn about a legal team's processes and consider how they can be optimised to achieve the required level of service and output and deliver within time using the resources available.

Qualifications

• Bachelor's degree (or equivalent experience) preferred, especially in Engineering or Computer Science.
• A keen interest in business operations and technology is essential.
• Experience in a legal environment (in‑house or private practice) is preferred, but not essential.
• Familiarity with privacy and compliance operational processes, e.g. data subject access requests, data incidents, is preferred, but not essential.

Preferred Motivations

• Supporting a busy, lean team by being a team player and getting involved in the team's operations
• Learning about new technologies and innovations and sharing your insights with colleagues
• Using your initiative, problem solving and managing multiple projects simultaneously
• Working in a highly collaborative, people‑orientated environment whilst also working autonomously to drive change
• Collaborating with others and building authentic relationships
• Deepening your knowledge in compliance and data privacy; and

At CHANEL we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe that the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our team. We strongly encourage your application, as we value the perspective and potential your experience could bring to CHANEL.

Contributing in the on‑going and company‑wide version of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas:

• Restoring Nature and Climate
• Investing in Circularity
• Advancing dignity and prosperity
• Promoting the autonomy of women

What You Will Gain

• Being part of a dynamic, supportive Legal Operations community in the UK and globally
• Exposure to the operations of an in‑house legal team and the business operations of a company in the luxury industry
• Opportunity to gain hands‑on experience across operations, technology implementation and process improvement
• Opportunity to deepen your knowledge of privacy and compliance and apply your enhanced knowledge in practice
• The UK Region plays a pivotal role in delivering on CHANEL's House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.

Benefits

• Physical Wellbeing: Private Medical Insurance covering pre‑existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax‑exempt bike and/or accessories
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
• Platforms: Multiple Platforms to support across Wellbeing
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
• Benefits are eligibility dependent and subject to change at any time