Legal Department Assistant

NHS; Coventry; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading NHS Trust in the UK is looking for a full-time Legal Secretary to provide comprehensive support to the Legal Services Department. The role involves managing legal documents, handling inquiries professionally, and organizing meetings. Ideal candidates will have relevant legal qualifications and experience in a similar role, with a focus on GDPR compliance. This permanent position offers a competitive salary and development opportunities.

Qualifications

• Ability to manage sensitive and complex documents in compliance with GDPR.
• Experience in handling legal correspondence and administrative tasks.
• Proven organizational skills to manage own workload effectively.

Responsibilities

• Manage the setup of new legal cases, ensuring compliance with legal procedures.
• Handle sensitive inquiries from various stakeholders professionally.
• Organize and coordinate meetings related to legal proceedings.

Skills

Communicating effectively

Attention to detail

Organizational skills

Education

Relevant legal qualification or experience

Job description

Overview

To assist in all aspects of the Legal Services Department's work.

The post holder is responsible for providing full legal secretarial and administrative support to the Legal Services Department. The role requires setting up new cases, managing post and all other documents associated with claims in accordance with the Legal Department procedures, and managing databases, spreadsheets and online platforms (e.g., OneDrive). It involves strict adherence to the General Data Protection Requirements Act (GDPR) and the Trust's information governance policies, and the ability to extract key information from databases as needed. The role also requires the ability to meet strict deadlines and work on own initiative.

Please note sponsorship is not eligible for this post. Closing date instructions: the job advert will close as soon as sufficient applications have been received; please apply promptly if interested.

Main duties

• The post holder is responsible for the setting up of new cases, electronically and manually; managing the post and all other documents associated with the work of the department in accordance with the Legal Department procedures for handling of claims and documents.
• Typing correspondence, statements and other legal documents; acting as the first point of contact for the Legal Department, filtering and dealing with the complexity of enquiries in a professional, sensitive and timely manner ensuring that all queries are tracked through to conclusion.
• To assist in investigation of claims by liaising with UHCW staff and others, as appropriate. This will require communicating well in writing and verbally with Trust staff and external organisations including external solicitors, NHSLA.
• To ensure neat and organised processes and systems for the administration of the Legal Department's work.
• To manage own workload and prioritise as necessary in order to meet deadlines.

Interviews for this post will take place the week commencing 13/10/2025.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are proud of our employees across our hospital sites with high quality patient care at the heart of what we do. The Trust is at the forefront of research and innovation and is recognised as a Pathway to Excellence designated organisation.

By joining our journey, you will be part of a passionate, skilled team with opportunities for learning and development. The Trust is committed to equality, valuing diverse perspectives, and promoting fairness, respect, dignity and autonomy as part of its core values.

Details

Date posted: 19 September 2025

Pay scheme: Agenda for Change

Band: Band 4

Salary: £27,485 to £30,162 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference: 218-AC-B4-7487075

Job location: University Hospitals Coventry & Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX

Job responsibilities

• To be able to manage the processing of sensitive and complex documents in accordance with GDPR and Trust Information Governance standards.
• Deal with sensitive telephone enquiries from patients/relatives, Coroners office, Solicitors, NHSLA and staff promptly and efficiently.
• Manage and arrange meetings for Inquest Hearings and case conferences, including planning and organising complex meetings with a range of staff and external organisations (e.g., legal case conferences, court briefings, witness meetings, evidence gathering, site inspections).
• Devise, maintain and amend template letters, documents and forms to improve efficient working practices.
• Attend meetings when required to take and transcribe minutes, proactively ensuring actions are followed up and completed.

For further details of the role please see the attached job description.

Person Specification

Qualifications

• Essential: see supporting documents

Experience

• Essential: see supporting documents

Knowledge

• Essential: see supporting documents

Skills

• Essential: see supporting documents

Commitment to Trust Values and Behaviours

• Essential: see supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure check will be required.

Employer details

Employer: University Hospitals Coventry and Warwickshire NHS Trust

Address: University Hospitals Coventry & Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX

Employer's website: https://www.jobsatuhcw.co.uk