Leasing Manager

Cobalt Consulting (UK) Ltd; Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading residential property business is seeking a Leasing Portfolio Manager in Peterborough. This role involves efficiently managing a residential portfolio, ensuring excellent customer service, compliance, and maximising performance. The ideal candidate will have experience in residential lettings or asset management and is expected to build strong relationships with clients and tenants.

Qualifications

• Experience in residential lettings or residential asset management.
• Ability to use property management systems effectively.
• Excellent prioritisation and time management skills.

Responsibilities

• Oversee the full lettings process and minimise void periods.
• Ensure compliance with industry standards and Health & Safety.
• Prepare and deliver regular performance reports.

Skills

Strong IT skills

Excellent organisation

High attention to detail

Strong communication

Motivated and proactive

Job description

About the Role

An exciting opportunity has arisen for a Leasing Portfolio Manager to join a market-leading residential property business. The successful candidate will be responsible for the efficient management of a residential portfolio, ensuring excellent customer service, compliance, and maximised performance.

This role is a balance of private property management and corporate private rental management, requiring a proactive individual with strong organisational skills and the ability to build lasting relationships with clients, tenants, and contractors.

Key Responsibilities

• Oversee the full lettings process and work to minimise void periods.
• Ensure compliance with industry standards and all Health & Safety requirements.
• Manage and assess the performance of the allocated portfolio.
• Attend corporate client meetings, providing updates and strategies on lettings and void performance.
• Act as the primary point of contact for clients.
• Conduct property visits across your portfolio.
• Manage repairs and maintenance with strict adherence to service levels (via Tenant Services).
• Instruct and liaise with local sub-agents to achieve optimum results.
• Resolve tenant and client queries or complaints efficiently.
• Prepare and deliver weekly, monthly, and quarterly reports.
• Monitor and work within allocated budgets.
• Collaborate with wider teams to ensure operational efficiency.

Experience & Skills Required

• Experience in residential lettings or residential asset management.
• Strong IT skills with the ability to use property management systems effectively.
• Excellent organisation, prioritisation, and time management skills.
• High attention to detail and accuracy.
• Strong communication and relationship-building abilities.
• Highly motivated with a proactive, positive approach.
• Ability to work both independently and as part of a high-performing team.

Additional Information

• All work must adhere to ARLA, ARMA, and RICS codes of practice.
• Commitment to mandatory and optional training to maintain knowledge and skills.
• Adherence to FCA guidelines and customer fairness principles.
• Professional and courteous conduct with all stakeholders.
• Willingness to contribute to business development and cross-selling opportunities.
• Commitment to staying informed on relevant legislation and best practices.