Learning & Development Specialist

Ultimate Banking; United Kingdom; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading financial services provider is looking for a Learning & Development Specialist for a 12-month interim contract. This hybrid role is based in Newbury and focuses on enhancing employee experience through effective learning interventions. Responsibilities include partnering with HR, supporting leadership development, and optimising learning processes. The ideal candidate has proven experience in delivering learning solutions and excellent communication skills. A salary of up to £34,500 is offered, with community-focused values and opportunities for volunteering.

Benefits

Two paid volunteering days annually

Community support opportunities

Professional development support

Qualifications

• Proven experience of working in a proactive partnering capacity with customers.
• Evidence of excellent written and verbal communication skills.
• Experience of designing, developing, and delivering learning and development solutions.

Responsibilities

• Work with HR Manager to allocate and utilise budget resources effectively.
• Support managers in building leadership and coaching capability.
• Follow up and progress the effectiveness of learning and development initiatives.

Skills

Experience with internal/external customers

Excellent communication skills

Designing L&D solutions

Supporting performance management

Experience with Learning Management Systems

Job description

Overview

Learning & Development Specialist

Interim – 12 months FTC

Newbury / Hybrid

Up to £34,500k + benefits (pro-rata if Part Time)

Do you have a passion for learning? Are you engaging and collaborative with a drive to deliver? If you have the confidence to coach and empower at scale, this could be the ideal opportunity for you.

Newbury Building Society is committed to supporting and enabling our people to be the best they can be. We are recruiting a Learning & Development Specialist to partner with the business and to deliver our learning and development strategy on a 12 month fixed term contract and on a full or part time basis (minimum 21 hours per week).

We are open to talking about what working pattern will work best for you.

What will you be doing?

Reporting into the HR Manager you will partner with all areas of the business to ensure Newbury Building Society retains and develops skilled, enabled and engaged employees.

• Work with HR Manager to effectively allocate and utilise budget resource to enhance and build skills for the future.
• Support managers to build and develop leadership and coaching capability, including appropriate career development, performance management, stretch opportunities and succession planning.
• Follow up and progress the ongoing effectiveness of L&D initiatives.
• Using data driven decision making, challenge and enhance the L&D offering and processes to optimise budget, employee experience and business impact.
• Design, build and facilitate appropriate learning interventions.
• Optimise, enhance and build engagement for digital learning capability by strategic deployment and development of the LMS.
• Generalist HR duties including ER as required by business needs.

Key skills & experiences required

• Proven experience of working with internal and / or external customers in a proactive partnering capacity to ensure the highest quality employee experience
• Evidence of excellent written and verbal communication skills
• Experience of designing, developing and delivering L&D solutions
• Experience of supporting performance management and appraisal processes
• Experience of administering or working with a Learning Management System or digital and online learning

Why work for Newbury Building Society?

• Positively impact the employee experience – we are small enough to enable you to have influence organisation-wide and you will be able to see first-hand the differences you make to our people.
• We care about our communities – as well as providing financial services, we get involved in supporting our local communities. This means regular opportunities to volunteer, fundraise, and help with community events and activities. We also give all our employees two paid days of volunteering every year to help with causes they feel passionately about.
• We are the proud winners of the Smart Money People British Bank Awards Treating Customers Fairly Award 2024 reflecting our focus and dedication to creating excellent customer outcomes.

There is a lot to achieve in the next 12 months on top of a very busy last year, so this is a great opportunity to really influence the Learning & Development activity for the Newbury Building Society. We are based in the centre of Newbury and hybrid working expectations are a minimum of 40% of your time based in our head office. In return we offer a full time equivalent salary up to £34,500.

We aim to interview successful applicants within 10 working days. Interviews will comprise a 60-minute competency based process in Newbury. Feedback will be provided regardless of outcome. We reserve the right to close this vacancy at any point.