Learning & Development Content Designer

Apex Hotels; City of Edinburgh; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading hospitality chain is seeking an L&D Content Designer to create engaging learning experiences. The role requires a qualification in organizational development and experience in a hospitality setting. Responsibilities include designing blended learning solutions and maintaining quality standards. This is a hybrid position based in Edinburgh or London with opportunities for professional growth and a range of employee benefits. Join a dynamic team to make an impact in training development.

Benefits

30 days holiday

Training and development from day one

Employee events and celebrations

Access to state-of-the-art gym and pools

50% discount in our restaurants

Qualifications

• Proven ability in developing learning outcomes and success measures.
• Comfortable in a fast-paced environment with deadlines.
• Experience with blended learning programmes.

Responsibilities

• Support the design of technology-led learning solutions.
• Conduct Training Design Reviews to ensure course relevancy.
• Update training design according to stakeholder feedback.

Skills

CIPD qualified or relevant qualification

Experience in hospitality

Knowledge of online learning tools

Strong IT skills

Exceptional writing and content design skills

Education

Organisational development or learning qualification

Tools

Articulate Storyline

Adobe Captivate

Job description

Are you ready to unleash your creativity? We’re looking for a dynamic and innovative individual to join our team as an L&D Content Designer! You’ll be the creative genius behind crafting cutting‑edge learning experiences. From forming digital content that ensures our training aligns perfectly with our company values, to working in partnership with the wider L&D team to support with the design and development of innovative and connected learning interventions.

You’ll report directly to the Head of L&D, and forms part of our wider People & Culture team. This role is fixed term from February for 9 months. It can be based in our Head Office in Edinburgh or London, with hybrid working and UK travel to support onsite initiatives.

Role Overview

The main responsibilities of the L&D Content Designer are :

• Supporting the development and design of technology‑led and blended learning solutions.
• Maintaining and adhering to document control and authoring practices of a structured content library.
• Deploying 5DI principles approach to all new content design work.
• Support, create and author digital content and SCORM files for all audiences.
• Support the development of storyboards and curriculum aligned to our values and brand standards.
• Conduct regular Training Design Reviews of all training to ensure courses are up‑to‑date and that they satisfy relevant operational / workplace performance requirements.
• Update of Training Design to incorporate relevant recommendations and feedback from internal and external stakeholders.

About you

This is an exciting opportunity for someone to be part of our learning evolution. The following range of characteristics and competencies are required / sought :

• CIPD qualified or with an organisational development or learning qualification (or equivalent).
• Familiarity with traditional and modern training methods.
• Proven ability in developing learning outcomes, defined SMART objectives and success measures.
• Working understanding of the 5Di design methodology
• Understand importance to maintain and adhere to existing quality assurance practices.
• Experience in change management of learning programmes to ensure that training remains up‑to‑date and satisfies operational / workplace performance requirements.
• Knowledgeable in the design and development of blended learning programmes and accelerated learner competences.
• Can demonstrate the importance that content is compliant with brand guidelines and tone of voice.
• Experience in a hospitality setting, either within operations or in a training capacity.
• Proven experience of working with online learning authoring tools such as Articulate Storyline, Rise and Adobe Captivate.
• Self‑motivated, and passionate about hospitality.
• Strong IT skills, conversant with Microsoft office.
• Exceptional writing, proofing, and content design skills.
• Comfortable working in a fast‑paced, dynamic environment and delivering against deadlines.

Why join Apex Hotels?

We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

You’ll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes :

• 30 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state‑of‑the‑art gym and pools
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £ referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive...

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.