Learning and Development Administration Team Leader

NHS; Doncaster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Doncaster is looking for an Administrative Manager to oversee the Learning and Development department. The ideal candidate will manage reports, coordinate staffing, and ensure high levels of customer service. Requires NVQ III in Business Administration and extensive office experience. The organization values its staff and offers professional development opportunities.

Qualifications

• Experience of working in a busy office environment within a large complex multi-site organisation.
• Experience of managing and organising large learning events, conferences, etc.
• Experience of collating and analysing data to produce effective compliance reports.

Responsibilities

• Responsible for managing high quality, accurate reports in relation to Learning and Development compliance data.
• Responsible for creating and managing the rota to ensure adequate staffing.
• Responsible for building management including routine inspections.

Skills

Excellent organisational skills

Ability to manage conflict

Ability to maintain confidentiality

Education

Educated to NVQ III in relevant subject (Business Administration)

Job description

Overview

To manage the administrative function within the Learning and Development department.

To ensure the smooth running of the administrative function and that a high level of support is maintained within the department.

The post holder will ensure the provision of a fully comprehensive administrative service to the Learning and Development Department. To support in the operational management of the department, providing high quality customer service. The post holder will be required to work autonomously without direct supervision and have oversight of their own work and that of the team.

The post holder will lead on various training administration projects as they arise.

Main duties of the job

• Responsible for providing high quality, accurate reports in relation to Learning and Development compliance data.
• Responsible for collating and producing appropriate reports in relation to training evaluation.
• Responsible for working with the team to create and manage the rota, making sure we have the right people in place each day to safely lock up our Almond Tree Court and Bergamot buildings.
• Responsible for the team taking shared responsibility for building management, including completing weekly water checks each Thursday, carrying out other routine inspections such as the fire checks and promptly reporting any faults or damage.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

• Educated to NVQ III in relevant subject (Business Administration) or equivalent

Experience

• Experience of working in a busy office environment within a large complex multi-site organisation
• Experience of using electronic staff learning and development record systems
• Experience of managing and organising large learning events, conferences, etc
• Experience of supervising staff
• Experience of collating and analysing data to produce effective compliance reports
• Experience of providing excellent customer care and dealing with queries and issues
• Experience of working within the NHS
• Experience of managing staff including performance and appraisals.

Knowledge

• Knowledge of producing compliance and KPI reports
• Knowledge of using OLM within ESR

Skills

• Excellent organisational skills with the ability to assimilate information quickly and apply solutions
• Ability to manage conflict and defuse or de-escalate situations
• Ability to maintain confidentiality
• Ability to produce accurate, detailed data reports
• Ability to work without direct supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Rotherham Doncaster and South Humber NHSFT