Lead Waste and Recycling Advisor - Fixed term

New Forest District Council; New Forest; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A local council in the UK is looking for a Lead Waste and Recycling Advisor to join its team. In this fixed term role, you will lead a small team and engage with residents and businesses to implement new recycling initiatives. The ideal candidate will have strong communication skills, experience in team leadership, and a commitment to customer care. The position offers a salary range of £27,939 - £30,372 per annum along with various benefits including hybrid working and a local government pension scheme.

Benefits

Annual leave of 23 - 24 days

Local Government Pension Scheme

Employee Assistance Programme

Wide range of employee discounts

Cycle to Work scheme

Qualifications

• Minimum of GCSE education including Maths and English.
• Experience leading a small team and working within the community.
• Essential to drive and have access to your own vehicle.

Responsibilities

• Lead and monitor the work of 3 Waste and Recycling Advisors.
• Support with training for waste advisors and report to the senior team.
• Engage with residents and stakeholders to drive behaviour change.

Skills

Confident communicator

Customer care

Team leadership

Understanding of recycling initiatives

Education

GCSE education including Maths and English to grade C or equivalent

Tools

Own vehicle

Job description

Overview

Do you want to help us shape the future of waste and recycling for the New Forest? Are you passionate about recycling more and wasting less? An opportunity has arisen for a Lead Waste and Recycling Advisor - Fixed term to join our waste and recycling team. You will lead a team of 3 Waste and Recycling Advisors, and together you will help guide and support our residents through the forthcoming waste and recycling service changes for 2025 and 2026.

Are you good at working with and helping people? You will be able to engage, and build excellent relationships with our residents, businesses, and other key stakeholders, providing information that will help drive behaviour change. This will involve answering customer enquiries, processing requests, and resolving issues. We must ensure our residents are fully informed and able to participate in the new recycling initiatives and you will be pivotal to the success of the service changes and the anticipated increase in recycling across the district.

Responsibilities

• Lead and monitor the work of 3 Waste and Recycling Advisors, ensuring appropriate workloads and desired outcomes are achieved.
• Support with training for waste advisors, monitor customer enquiry levels, and report to the senior team.
• Act as the public facing representative for service change enquiries and support waste advisors with face-to-face visits to properties.
• Engage with residents, businesses and other stakeholders to provide information that drives behaviour change and participation in new recycling initiatives.

Qualifications and Skills

• A minimum of GCSE education including Maths and English to grade C or equivalent; confident communicator (written, verbal, and face to face).
• Experience of leading a small team and working within the community; strong commitment to customer care.
• It is essential to drive and have access to your own vehicle.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About the Council

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

At NFDC we believe that all our employees make a valuable contribution to the work of the Council and that's why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought, and self-development promoted.

Values

We are proud of our new values for 2024, please watch this short video to find out more LEAF Learning Empathy Ambition Fairness

Salary and Benefits

• £27,939 - £30,372 per annum
• 23 - 24 days annual leave (plus an additional 5 days after 5 years continuous local government service)
• Local Government Pension Scheme
• Hybrid working
• Employee Assistance Programme
• Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
• A Cycle to Work scheme which could save you around 40 percent on cycles and accessories