Lead User Research Manager - Hybrid & Flexible Hours

Monzo; Greater London, Cardiff; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading fintech company is seeking a User Research Team Manager to lead and support a team of researchers, shaping product strategies across key business areas. This role focuses on increasing the impact of research within the organization while ensuring a supportive and inclusive environment for researchers. The ideal candidate has extensive experience in user research and leadership, and a passion for creating products that meet customer needs. There's flexibility for hybrid work across the UK, along with benefits including a learning budget and flexible hours.

Benefits

Learning budget of £1,000 a year

Flexible working hours

Part-time options available

Qualifications

• Experience as a User Researcher in a high-growth product organization.
• At least 5 years of experience leading User Researchers.
• Strong coaching and mentoring abilities with high performers.

Responsibilities

• Manage a team of user researchers across product verticals.
• Shape product strategies by solving customer problems.
• Increase visibility of research insights and implement actions.

Skills

User research expertise

Team leadership

Coaching and mentoring

Collaboration with cross-functional teams

Diversity and inclusion

Job description

A leading fintech company is seeking a User Research Team Manager to lead and support a team of researchers, shaping product strategies across key business areas. This role focuses on increasing the impact of research within the organization while ensuring a supportive and inclusive environment for researchers. The ideal candidate has extensive experience in user research and leadership, and a passion for creating products that meet customer needs. There's flexibility for hybrid work across the UK, along with benefits including a learning budget and flexible hours.