Lead Travel Business Analyst – Hybrid

Saga Group; Folkestone; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading UK travel company is seeking a Lead Business Analyst to drive requirements analysis and documentation for its Travel Business. Based in Folkestone with hybrid work, the ideal candidate will have proven experience in the travel industry and excellent skills in requirements gathering and process improvement. Responsibilities include managing stakeholder expectations and facilitating change delivery. The role includes a competitive salary and a comprehensive benefits package.

Benefits

25 days holiday + bank holidays

Pension scheme matched up to 10%

Company performance related bonus up to 5%

Life assurance policy

Wellbeing programme

Colleague discounts on travel services

Access to Saga Academy for learning and development

Qualifications

• Proven experience as a business analyst in a lead or senior position.
• Experience in the travel industry, preferably with air experience.
• Ability to work in fast-paced environments.

Responsibilities

• Elicit and document business requirements from stakeholders.
• Facilitate workshops and meetings to gather requirements.
• Manage change delivery through defined processes.

Skills

Excellent communication

Ability to manage changing priorities

Curiosity and inquisitiveness

Precision in work

Mentoring and guidance experience

Requirements gathering

Process modeling

Education

Level 4 Business Analyst qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Visio or Draw.io

Job description

A leading UK travel company is seeking a Lead Business Analyst to drive requirements analysis and documentation for its Travel Business. Based in Folkestone with hybrid work, the ideal candidate will have proven experience in the travel industry and excellent skills in requirements gathering and process improvement. Responsibilities include managing stakeholder expectations and facilitating change delivery. The role includes a competitive salary and a comprehensive benefits package.