Lead Technology Specialist

ITV; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading media organization based in Greater London is seeking a skilled individual to provide technical support and workflow delivery to the PS&T Team. The successful candidate will demonstrate expertise in network administration and virtualised technology while ensuring efficient multimedia production processes. Critical skills include excellent communication and leadership abilities, allowing collaboration with production teams and effective problem-solving under pressure. This role is integral to maintaining high standards in media management across several high-profile productions.

Qualifications

• Demonstrable advanced Technology expertise in Network Administration.
• Advanced knowledge with virtualised technology (VMWare preferred).
• Advanced Media Management & Post-production workflow support.
• Experience working with computers and networked systems.
• Strong skills in documenting Technical procedures.

Responsibilities

• Provide support and workflow delivery to the PS&T Team.
• Ensure technical operations of Multistory Media production output.
• Support technically efficient workflows from capture to delivery.

Skills

Network Administration expertise

Virtualised technology (VMWare preferred)

Media Management & Post-production workflow support

Experience with Broadcast and Media Technology workflows

Technical documentation skills

Network tooling (Active Directory, DNS, DHCP)

Supporting Dell VxRail stack

Job description

The Role

In this role, you'll provide support and workflow delivery to the PS&T Team while supporting technical operations of Multistory Media - Daytime production output, which includes Lorraine, This Morning and Loose Women, and ensure defined media workflows are carried out. The role will ensure that the best working practices are adhered to, in line with ITV policies, across all productions going through the Multistory Media Studios production unit. The role will support the delivery of technically efficient workflows from capture through to final delivery across all production output.

Skills you’ll need (minimum criteria)

• Demonstrable advanced Technology expertise in Network Administration.
• Advanced knowledge with virtualised technology (VMWare preferred).
• Advanced Media Management & Post-production workflow support and consulting for bespoke file delivery workflows.
• Awareness and expertise working with Broadcast and Media Technology workflows.
• Experience working with computers and networked systems and understand associated terminology.
• Understanding of Post Production and Media Ingest / file based workflows.
• Ability to work with a Ticketing system or similar process for job or support requests.
• Strong skills around the documentation of Technical procedures and maintaining live documents for peers.
• Awareness around File asset management and archive solutions, including media management of these high value assets for business needs
• Ability to support Network administration, including Active Directory, Group Policy, DNS & DHCP, and similar network tooling.
• Experience supporting Dell VxRail stack.

Other things we’re looking for (key criteria)

Creativity and/or Problem Solving

• You will be a self starting, highly motivated individual with a dynamic approach to Technology solutions
• Experience in proactively identifying, diagnosing and resolving complex technical issues

Communication

• Excellent communication
• Demonstrated ability to effectively lead, support with and communicate processes for the acquisition and management of media
• Excellent communication skills to clearly explain technical issues and solutions to both technical and non-technical production users

Planning & Organising

• Exceptional attention to detail
• Proven experience in multitasking and prioritising issues affecting live broadcast
• Proven capacity to work quickly and effectively under pressure
• Experience in leading the creation and maintenance of clear and concise procedural documentation
• Proven technical expertise in informing the development and implementation of live broadcast contingency plans

Technical Skills & Knowledge

• You will have a high level of experience working in a Technical team and have knowledge of familiar digital broadcast industry toolsets.
• You will have a strong understanding of data Traffic within a network environment and will be familiar with associated terminology
• You will have an understanding of Hierarchical Storage Management Archive and how it relates to production workflows
• You will understand key production industry file based workflows
• You will have a working awareness of Technology associated kit, such as connectors, relevant cables and peripheral equipment
• You will have a higher focus of Tech specialism within the department towards digital broadcast workflows

Leadership & Management or Working with Others

• Strong leadership and teamwork skills
• Proven ability to work collaboratively with production users, providing effective and timely technical support

Please ensure that your CV and application clearly evidence how you meet the minimum criteria outlined in the job description.