Lead Technical Application Engineer - Substation Control Systems

Ge Grid Solutions; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy technology company is seeking a Technical Application Engineer in England. You will collaborate with teams to provide engineering support, resolve customer inquiries, and assist with training. Ideal candidates have a Bachelor's in Electrical Engineering and experience in Substation Automation Systems, with excellent communication and analytical skills. This position offers competitive benefits and opportunities for professional development.

Benefits

Competitive benefits

Private health insurance

Development opportunities

Qualifications

• Advanced experience in Electrical Engineering with project/service roles.
• Experience in Substation Automation Systems in various environments.
• Ability to analyze applications and produce detailed technical reports.
• Willingness to travel within the UK and internationally.
• Valid driver's license.

Responsibilities

• Review and resolve customer application inquiries using engineering principles.
• Collaborate with the commercial team for technical solutions.
• Provide technical support for project execution and commissioning.
• Manage fault reports and customer complaints.
• Assist with training activities for customers.

Skills

Advanced experience in Electrical Engineering

Substation Automation Systems knowledge

Analytical skills

Communication skills

Organizational skills

Education

Bachelor's degree in Electrical Engineering

Job description

Reporting directly to the UK Service Leader, as the Technical Application Engineer, you will be a key member of the operations team. In this role, you will provide engineering support, conduct surveys at customer sites, assist the commercial team, and answer customer queries related to GE-installed Protection and Control systems. You will also be responsible for providing training to both internal and external customers. As the successful candidate, you will work within defined parameters to make decisions, apply technical concepts to issues of moderate to high complexity, and resolve issues through immediate action or short-term planning.

Responsibilities

• Review, analyze, and resolve assigned customer application inquiries using sound engineering principles, while adhering to business standards, practices, procedures, and product/deadline requirements.
• Collaborate with the commercial/sales team to ensure the best technical solution aligns with customer specifications.
• Provide technical support to the Operations/Service teams to assist with project execution, FATs, SATs, and site commissioning.
• Support engineering tasks related to Protection and Control systems.
• Manage fault reports and customer complaints in accordance with established procedures.
• Assist with both internal and external training activities, including classroom and commissioning-based training.
• Continuously expand knowledge of new products and systems.

Qualifications

• Advanced experience in Electrical Engineering, with knowledge equivalent to a Bachelor's degree in Electrical Engineering and demonstrated experience in project/service roles.
• Experience in Substation Automation Systems, including technical support, testing, maintenance, and commissioning in transmission, distribution, industrial, and power plant environments.
• Ability to analyze specific applications and produce detailed technical reports.
• Willingness to travel both within the UK and internationally.
• A valid driver's license.

Desired Requirements

• Familiarity with testing practices and equipment is desirable.
• Strong organizational skills with the ability to prioritize and meet milestones and deliverables.
• Sound judgment and the ability to remain level-headed under pressure, managing multiple inquiries simultaneously.
• A high-energy, positive attitude, with strong interpersonal and negotiation skills.
• Exceptional verbal and written communication skills, with a strong customer focus and the ability to collaborate effectively across departments.
• A dedicated team player with a self-motivated, flexible, and self-learning attitude.
• A motivator with a sense of urgency and the ability to work to tight deadlines.

At GE Vernova - Grid Automation, you will have the opportunity to work on cutting-edge projects that shape the future of energy. We offer a collaborative environment where your expertise will be valued, and your contributions will make a tangible impact. Join us and be part of a team that is driving innovation and excellence in control systems.

About GE Grid Solutions: At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotal role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.

Why we come to work: At GE Renewable Energy, our engineers are always up for the challenge - and we're always driven to find the best solution. Our projects are unique and interesting, and you'll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.

What we offer: A key role in a dynamic, international working environment with a large degree of flexibility of work agreements Competitive benefits, and great development opportunities - including private health insurance.