Lead Support Worker - Social Care

Home Group Limited; Tyttenhanger; On-site; GBP 40,000 - 60,000; Full time

Job summary

A social care organization is looking for a Lead Support Worker (Coordinator) to support single parents with children in developing skills for independent living. You will create support plans, assist with daily living activities, and build rapport with customers. The role offers 34 days of leave, health cash plans, and numerous workplace benefits in a supportive environment.

Benefits

34 days leave

Health cash plan

800+ high street discounts

Opportunities for career growth

Supportive workplace

Qualifications

• Passion to support customers to live their best life.
• Experience creating person-centred support plans.
• Ability to work on own initiative and remain calm under pressure.
• Enhanced DBS check required.

Responsibilities

• Create support plans with customers.
• Support a single parent and child service.
• Assist with daily living activities.
• Carry out risk assessments and goal setting.
• Build rapport through regular check-ins.

Skills

Support planning

Customer engagement

Coordination skills

Calm under pressure

Technology use

Job description

Overview

Lead Support Worker (Coordinator) – join a team that cares and empowers customers to improve their lives. You will support single parents with children to develop skills for independent living in the community, making a meaningful difference each day.

Responsibilities

• Create support plans with your customers.
• Support a single parent and child service, including work in temporary accommodation.
• Assist with daily living activities such as meals, shopping, budgeting, maintaining tenancy, and progressing to independent accommodation if able.
• Carry out risk assessments, support planning, goal setting and regular reviews.
• Build rapport through regular check-ins and casual conversations, with time to collaborate with colleagues.

Qualifications and requirements

• Passion to support customers to live their best life, working collaboratively with attention to detail.
• Experience creating person-centred support plans and supporting colleagues in implementing the plans.
• Experience coordinating and assessing customer referrals.
• Ability to work on own initiative, remain calm under pressure, and have a resilient approach.
• Able to use technology for creating/updating support plans, completing online learning, and collaborating with colleagues.
• Enhanced DBS check (paid for by us).
• Due to limits on current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Benefits

• 34 days leave (including bank holidays and a "me day"), increasing to 39 days plus time off for volunteering.
• Health cash plan to help with dental, optical, prescriptions and more.
• Over 800 high street discounts on groceries, holidays and days out.
• Opportunities to Grow Our Own colleagues as you advance in your career.
• Supportive, diverse workplace recognised as a top place for wellbeing.
• Learn more about benefits on our website.

Disability Confident employer: we generally offer interviews to applicants who declare a disability and meet the minimum criteria. Details may vary during high-volume periods.