Lead Support Worker

Home Group; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A supportive community organization in the UK is looking for a part-time Lead Support Worker to help change customers' lives for the better. This role involves working with complex needs, conducting assessments, and providing essential support and assistance to promote independent living. The ideal candidate will have hands-on experience with vulnerable populations and the ability to work collaboratively in a dynamic environment. Great benefits available.

Benefits

34 days leave including bank holidays

Paid time off for volunteering

Matching Pension contributions (up to 7%)

Health cash plan covering dental and therapies

Career path with excellent training

Supermarket discounts and travel expenses

Qualifications

• Experience of creating person-centred support plans and supporting colleagues.
• Experience of coordinating and assessing customer referrals.
• Ability to work independently and remain calm under pressure.
• Experience with vulnerable and complex customers in a related field.
• Proven track record of partnership and multi-agency working.

Responsibilities

• Conduct needs assessments for vulnerable customers.
• Provide and coordinate support advice and assistance.
• Develop social networks and self-esteem among customers.
• Liaise with other organizations and family/supporters.
• Assist with daily living activities and support independent living.

Skills

Nursing Home Experience

Developmental Disabilities Experience

Direct Support

Computer Operation

Caregiving

Case Management

Special Needs

Training & Development

Child Protective Services

Experience with Children

Word Processing

Addiction Counseling

Job description

Lead Support Worker

Yeovil and Chard

Temporary Fixed Term (6 months) Part time (22.5 hpw)

Pay 13.21 per hour (25838 per annum pro rata) and great benefits including Health Cash Plan

Home a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer's life for the better. As our Support Coordinator you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Lead Support Worker (known by us as a Support Coordinator)

• Conducting needs assessments of at-risk and vulnerable customers to establish an effective plan to support vulnerable customers with previous rough sleeping experience and carrying out risk assessments support planning goal setting and regular reviews.
• Providing and coordinating effective support advice and assistance to customers to ensure that they can maintain their tenancies and to access support care and health services.
• Developing social networks self-esteem and independence among complex and vulnerable customers.
• Liaising regularly with colleagues, other relevant organisations and family/supporters to access specialist support and to refer customers to other providers of care or support in a coordinated manner.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able, plus finding furnishings and equipment through grants and charities.
• Provide quarterly case studies and report on outcomes for customers.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten for Great Places to Work in the UK!

You bring

• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Previous experience of working with vulnerable and complex customers in a similar or related field/environment, or lived experience considered, and an understanding of social housing and welfare benefit issues.
• A proven track record of partnership and multi-agency working. Demonstrate effective communication and negotiation skills.
• To be able to drive, possess a current driving licence, and have a suitable vehicle for use with customers at work. You’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join Manager Nick and our team of Coordinators and Health Coaches at The Link in Yeovil – we’re super passionate about what we do! We’re really proud of supporting customers to find and maintain secure and suitable accommodation.

Job details

• Where we’re flexible with you we do need to meet the needs of our customers – that may mean adapting your start or finishing times on occasion.
• Able to use technology for creating and updating support plans, complete online learning, and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work!

Whats in it for you

• 34 days leave (including bank holidays and a me day)
• Paid time off for volunteering
• Matching Pension contributions (up to 7% with life assurance of 3x Basic Salary)
• Save up to 1140 yearly with our health cash plan covering dental, optical and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us that’s why we’re the 10…
• Best place in the UK for Wellbeing.

Find out more

Click APPLY NOW to see our Support Coordinator job description, find out about us and for help to apply. Sometimes we close a job early so don’t delay or you might miss out. You can even learn more about our benefits on our website.

Finally do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at

South West Supported Portfolio 3

Key Skills

• Nursing Home Experience
• Developmental Disabilities Experience
• Direct Support
• Computer Operation
• Caregiving
• Case Management
• Special Needs
• Training & Development
• Child Protective Services
• Experience with Children
• Word Processing
• Addiction Counseling

Employment Type: Full-Time

Experience: years

Vacancy: 1