Lead Recruitment Executive

CityWorx; Chelmsford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading complex care provider in the UK is seeking an exceptional Lead Recruitment Executive to strategically oversee recruitment operations and coordinate field staff in a fast-paced environment. This senior role requires experience in health and social care recruitment, strong operational oversight, and a commitment to delivering excellent service. The successful candidate will lead recruitment KPIs, manage compliance with regulations, and ensure effective communication with both candidates and clients.

Qualifications

• Proven senior-level recruitment operations experience within health & social care.
• Strong knowledge of employment law and sector-specific regulatory frameworks.
• Track record of managing KPIs, rotas, staffing pressures, and operational risk.
• Highly organised with excellent attention to compliance and detail.
• Strategic thinker with a strong commercial mindset.
• Confident communicator with the ability to influence at all levels.
• Resilient, solutions-focused, and calm under pressure.

Responsibilities

• Lead and deliver a strategic, high-performing recruitment operation aligned with organisational growth plans.
• Identify, attract, and shortlist candidates to fulfil complex service user care packages.
• Design and execute targeted candidate attraction strategies across multiple platforms.
• Write, place, and continuously optimise job advertising in line with internal compliance standards.
• Manage application flow, ensuring a highly efficient and professional candidate journey.
• Qualify, shortlist, and present high-calibre candidates for live vacancies.
• Build long-term candidate relationships through consistent engagement and professional communication.
• Proactively identify new candidate and client opportunities to support ongoing service demand.
• Lead recruitment KPIs, performance management, and reporting.
• Maintain absolute accuracy with recruitment systems and databases.
• Operate in strict compliance with employment law, sector legislation, and best practice standards.
• Manage field staff rotas, shift planning, and real-time communication.
• Ensure full service continuity by covering unplanned absences and holidays.
• Escalate non-compliance where necessary and contribute actively to operational improvement.

Job description

Cityworx are recruiting on behalf of an established and forward-thinking Complex Care Provider who is seeking an exceptional Lead Recruitment Executive to take strategic ownership of their recruitment operations and field staff coordination within a fast-paced, quality-driven environment.

This is a senior, hands-on leadership role for a recruitment professional with outstanding operational oversight, market insight, and a commitment to delivering a premium service to both candidates and clients.

Key Responsibilities

• Lead and deliver a strategic, high-performing recruitment operation aligned with organisational growth plans
• Identify, attract, and shortlist candidates to fulfil complex service user care packages
• Design and execute targeted candidate attraction strategies across multiple platforms
• Write, place, and continuously optimise job advertising in line with internal compliance standards li>Manage application flow, ensuring a highly efficient and professional candidate journey
• Qualify, shortlist, and present high-calibre candidates for live vacancies
• Build long-term candidate relationships through consistent engagement and professional communication
• Proactively identify new candidate and client opportunities to support ongoing service demand
• Lead recruitment KPIs, performance management, and reporting
• Maintain absolute accuracy with recruitment systems and databases
• Operate in strict compliance with employment law, sector legislation, and best practice standards
• Manage field staff rotas, shift planning, and real-time communication
• Ensure full service continuity by covering unplanned absences and holidays
• Escalate non-compliance where necessary and contribute actively to operational improvement

What We’re Looking For

• Proven senior-level recruitment operations experience within health & social care
• Strong knowledge of employment law and sector-specific regulatory frameworks
• Track record of managing KPIs, rotas, staffing pressures, and operational risk
• Highly organised with excellent attention to compliance and detail
• Strategic thinker with a strong commercial mindset
• Confident communicator with the ability to influence at all levels
• Resilient, solutions-focused, and calm under pressure

if you have experience of managing a team of recruiters and experience of the Health Care or Social Care please get in touch now