Lead Network & Telephony Engineer - On-site (Public Sector)

Rise Technical Recruitment Limited; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major public sector organisation in Norwich is seeking a Network & Telecoms Engineer for a contract role. The engineer will lead projects and provide expertise across LAN/WAN, security infrastructure, and telephony systems. Ideal candidates will have a CCNA or equivalent, ITIL Foundation, and strong troubleshooting skills in a high-availability environment. Attractive hourly pay rates are offered, along with the opportunity for on-site operational support and project delivery responsibility.

Qualifications

• Extensive experience in large network environments, preferably in the public sector.
• Strong fault-finding and documentation skills.
• Customer-first mindset and service orientation.

Responsibilities

• Design, maintain, and troubleshoot data networks, security, and telephony services.
• Lead projects and implementations while collaborating with PMO and technical teams.
• Provide 2nd/3rd line support and manage incident escalations.

Skills

Networking

Security

Telephony

Troubleshooting

Customer service

Education

CCNA or equivalent

ITIL Foundation

Job description

A major public sector organisation in Norwich is seeking a Network & Telecoms Engineer for a contract role. The engineer will lead projects and provide expertise across LAN/WAN, security infrastructure, and telephony systems. Ideal candidates will have a CCNA or equivalent, ITIL Foundation, and strong troubleshooting skills in a high-availability environment. Attractive hourly pay rates are offered, along with the opportunity for on-site operational support and project delivery responsibility.