Lead Medical Secretary - Specialist Palliative Care Services

NHS National Services Scotland; Blantyre; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent healthcare organization in Scotland seeks a Lead Medical Secretary to supervise an administrative team that supports clinicians. The ideal candidate will have an SVQ level 3 qualification and at least 2 years of experience in a medical secretary role. Responsibilities include ensuring efficient administrative support and compliance with NHS standards. The position is full-time and based at Blantyre Health Centre, offering various benefits and opportunities for career advancement.

Benefits

27 days annual leave increasing with service

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Qualifications

• At least 2 years experience as a medical secretary.
• Proven ability to work under pressure.
• Car driver with a full, valid UK/EU/EEA licence.

Responsibilities

• Supervise an administrative team of secretaries.
• Provide comprehensive administrative support to clinicians.
• Ensure work is carried out in accordance with NHS Lanarkshire standards.

Skills

Comprehensive knowledge of medical terminology

Advanced audio typing skills

Strong competence with relevant IT systems

Excellent organisational skills

Effective communication skills

Education

SVQ level 3 qualification (or equivalent experience)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Trakcare

Winscribe

Job description

The Role

As a Lead Medial Secretary, you will supervise an administrative team of secretaries and administrative clerks to provide a comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently and ensuring the work of the administrative team is carried out in accordance with NHS Lanarkshire’s standard operating procedures.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we’ll need you to bring

• SVQ level 3 qualification (or equivalent experience) plus at least 2 years experience as a medical secretary
• Comprehensive knowledge and understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of good communication skills with patients, clinicians and colleagues.
• Advanced audio typing skills
• Evidence of strong competence with relevant IT systems
• Excellent organisational skills
• Proven ability to work under pressure
• Knowledge of IT systems including Microsoft Excel, Word, Outlook, Trakcare and Winscribe is essential.
• Car driver with a full, valid UK/EU/EEA licence

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Relevant NHS experience as a medical secretary or Band 3 or 4 administration
• Inpatient and outpatient scheduling experience
• Knowledge of waiting times and treatment times guarantees
• Working knowledge of Opera theatre systems
• Milan reports

Contract type

Permanent

Full time

37 hours

Location and Working Pattern

This role will be based in Specialist Palliative Care Services within Blantyre Health Centre.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Lynn Yule, Operational Service Manager on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.