Lead Logistics Customer Service Advisor

EL Recruitment Solutions Ltd; Stallingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A shipping and freight forwarding company in Stallingborough is seeking a dynamic individual to take the lead of their Bookings / Customer Service Team. The role involves managing customer transport bookings, liaising with planners, and ensuring an excellent level of service. Candidates should have prior experience in a logistics or freight environment, possess strong organizational skills, and be IT literate. The company offers a competitive work environment focused on flexible and customized transport solutions.

Qualifications

• Previous experience in a Logistics / Freight environment is essential.
• Confident and approachable personality required.
• High level of organization and attention to detail needed.

Responsibilities

• Lead the Bookings / Customer Service Team daily.
• Act as the contact point for customers regarding transport bookings.
• Create bookings in internal software.

Skills

Organizational skills

Customer service

Problem-solving abilities

IT literacy

Adaptability

Job description

A shipping and freight forwarding company in Stallingborough is seeking a dynamic individual to take the lead of their Bookings / Customer Service Team. The role involves managing customer transport bookings, liaising with planners, and ensuring an excellent level of service. Candidates should have prior experience in a logistics or freight environment, possess strong organizational skills, and be IT literate. The company offers a competitive work environment focused on flexible and customized transport solutions.