Lead Executive Assistant

L.E.K. Consulting; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global strategy consulting firm in London seeks an experienced Lead Executive Assistant to provide high-level support to a Senior Partner and to lead an Executive Assistant team. The ideal candidate will manage a team, improve processes, and support business development. Strong communication and team management skills are essential for this role, which fosters a collaborative and inclusive environment.

Qualifications

• Proven experience managing and developing a team.
• Significant experience as an Executive Assistant supporting a senior leader.
• Strong communication, organization, and stakeholder management skills.
• Ability to drive process improvement and implement efficient practices.

Responsibilities

• Lead and mentor the London EA and OA team.
• Provide comprehensive support to one Partner including diary and travel management.
• Manage Salesforce CRM updates and client development tracking.
• Drive team engagement and manage workload balance.

Skills

Team management

Communication

Organization

Stakeholder management

Process improvement

Tools

Salesforce

Job description

We are seeking a talented and experienced Lead Executive Assistant to provide high-level support to a Senior Partner and to lead the Executive Assistant team in London and Poland. The role combines hands‑on executive support with people leadership, operational improvement, and team development responsibilities. The successful candidate will be responsible for managing and developing a team of EAs and OAs (approx. 22 people), fostering collaboration, professional growth, and a positive working culture. They will identify and implement improvements to systems and processes to ensure an efficient, consistent, and high-quality support service to Partners across the firm. In a culture that values team spirit, innovation, and excellence, the Lead EA will play a pivotal role in aligning the team to deliver business needs effectively. They will inspire and mentor colleagues, encourage professional development, and promote a culture of collaboration, engagement, and continuous improvement.

Team Leadership

• Lead, mentor, and support the London EA and OA team, conducting regular check‑ins, performance reviews, and career development discussions.
• Promote efficiency by reviewing and improving systems and processes, ensuring best practices are shared across teams in London and Poland.
• Manage workload balance, leave and sickness cover, and support team well‑being and work‑life balance.
• Drive team engagement through regular meetings, communication, and social initiatives, fostering a strong sense of collaboration and recognition.
• Lead recruitment, onboarding, and induction for new team members.
• Collaborate with Finance to support budget forecasting and planning.

Executive Support

• Provide comprehensive support to one Partner, including complex diary and travel management, expense reporting, inbox oversight, and coordination of HR processes (e.g. review cycles and mentorship sessions).
• Coordinate case team and sector administration, including meeting scheduling, case initiation and completion, and document management.
• Manage Salesforce CRM updates, reporting, and client development tracking.
• Support Partner business development by maintaining key contact lists, tracking client interactions, and identifying relationship‑building opportunities.

Here at L.E.K., we appreciate the value of a diverse and inclusive workforce and are committed to a culture that is inclusive and accepting of all people. Above all, we are committed to ensuring that all employees are treated with respect and dignity. L.E.K. Consulting is an Equal Opportunity Employer.

We have several affinity groups to support and enrich our employees and in addition, our Diversity and Inclusion committee celebrate events throughout the year with a focus on awareness and education.

Essential

• Proven experience managing and developing a team.
• Significant experience as an Executive Assistant supporting a Partner or equivalent senior leader.
• Strong communication, organization, and stakeholder management skills.
• Demonstrated ability to drive process improvement and implement efficient team practices.

Desired

• Experience working in a professional services environment.
• Familiarity with CRM systems such as Salesforce.
• Proven ability to foster collaboration and motivate teams across multiple locations.

L.E.K. Consulting is a global strategy consulting firm that addresses the most critical commercial issues for the leaders of some of the world’s most successful businesses. Clients come to us time and again because we are proven to act as an insightful expert and a trusted partner. We are uncompromising in our approach to help clients make better decisions at crucial moments, changing the trajectory of their enterprise, delivering improved business performance and creating greater shareholder returns. Our teams combine our core capabilities of research, benchmarking, modelling, data & analytics and strategy development to create game‑changing insights and practical solutions that seize competitive advantage and unlock new growth opportunities. We enable clients to make critical decisions with greater certainty and empower them to master their moments of truth. With more than 2,300 professionals located across five continents, L.E.K. specialises in Strategy and Mergers & Acquisitions (M&A) support with clients across the full range of corporates and private equity. We are experts in a wide range of industries, including Life Sciences and healthcare, retail and consumer, financial services, industrials, energy and transportation.

https://www.lek.com