Lead Enterprise Account Executive: Join Our Talent Pipeline

Culture Amp; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading employee experience platform is seeking a Lead Account Executive in the UK. This role involves acquiring new customers and fostering growth among existing clients while delivering measurable ROI. With a strong focus on sales and customer retention, the ideal candidate will have significant experience in SaaS sales, particularly in HR Tech. Culture Amp offers a competitive benefits package including employee share options, wellbeing programs, and flexible working arrangements.

Benefits

Employee Share Options Program

Mental wellbeing support

Monthly Camper Life Allowance

Team building budgets

Quarterly wellbeing pauses

Extended year-end breaks

Parental leave support

Social Impact Days

Work-from-home office budget

Medical insurance coverage

Qualifications

• 5-7+ years of sales experience focusing on revenue targets.
• Proven experience in the SaaS space, particularly in HR Tech.
• Strong ability to self-source new and expansion opportunities.

Responsibilities

• Identify potential customers through various channels.
• Run tailored product demonstrations for clients.
• Collaborate with internal stakeholders to streamline deals.

Skills

Sales experience

SaaS knowledge

Communication skills

Relationship building

Data-driven decision-making

Job description

This role bridges the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by creating impactful partnerships and delivering measurable ROI to clients.

New Business Acquisition (70%)

• Proactively identify and engage potential customers through a mix of outbound calls, emails, LinkedIn, and attendance at marketing events (virtual and in-person).
• Creation of specific points of view (POV's) on their identified 'lighthouse accounts'.
• Run tailored product demonstrations for People Leaders, establishing credibility and highlighting Culture Amp's competitive differentiators.
• Build and manage a robust sales pipeline, expertly guiding prospects through the sales process from discovery to close.
• Develop and present compelling business cases for prospects to adopt Culture Amp's platform, leveraging insights and ROI calculations.
• Collaborate with internal stakeholders (e.g., legal, procurement, and security teams) to remove barriers and streamline deal closure.
• Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas.

Customer Retention & Expansion (30%)

• Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans.
• Creation of tailored Account Plans that help serve as a north star for the GTM functions.
• Conduct regular strategic reviews, leveraging data‑driven insights to uncover expansion opportunities and optimize customer engagement with the platform.
• Build a sustainable pipeline of upsell and cross‑sell opportunities, converting them into closed‑won deals to achieve expansion targets across a rolling 6‑month period.
• Establish multi‑threaded relationships with key stakeholders, fostering deeper connections to ensure long‑term loyalty.

Qualifications

• 5‑7+ years of sales experience (closing) with a focus on either new or expansion (or both) driven revenue targets.
• Proven experience in the SaaS space, particularly within HR Tech or related fields.
• Strong ability to identify and self‑source both new and expansion opportunities, employing innovative strategies.
• Exceptional executive presence with polished presentation and communication skills, particularly when engaging with VP and C‑suite executives.
• Experience building and navigating relationships within Enterprise environments.
• Familiarity with sales methodologies, such as MEDDPICC, and a solid understanding of deal stage progression.
• Proficiency in leveraging data for decision‑making and influencing others.
• Skilled in assessing business opportunities and understanding diverse buyer personas.
• Proven track record in orchestrating the closure of business deals with a clear understanding of customer needs.
• Experience coordinating cross‑functional teams (Solution Consulting, Security, Legal) through complex sales cycles.

Desirable (but not essential)

• Fluency in either German, French, Spanish or Dutch (in addition to English).
• Experience of working with Western European enterprise customers.

Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6 500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high‑performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.

Benefits

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success.
• Programs, coaching, and budgets to help you thrive personally and professionally.
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people.
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay – you can spend it however you like to help improve your experience and life outside work.
• Team budgets dedicated to team building activities and connection.
• Intentional quarterly wellbeing pauses: A quarterly company‑wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time.
• Extended year‑end breaks: An extended refresh period at the end of year.
• Excellent parental leave and in‑work support program available from day 1 of joining Culture Amp.
• 5 Social Impact Days a year to make a positive impact on the community outside of work.
• MacBooks for you to do your best & a work‑from‑home office budget to spend on setting up your home office.
• Medical insurance coverage for you and your family (Available for US & UK only).