Lead AV Engineer

Clarify Consultancy Ltd; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading communications company seeks a self-motivated and skilled Lead AV Engineer to support their clients in the UK. Responsibilities include attending client sites to resolve issues, providing training on new devices, and maintaining high technical standards. Candidates should have at least 2 years of experience in audio or video roles, possess excellent problem-solving and communication skills, and hold a valid driving license. The role offers competitive salary, overtime, and career support within a dynamic environment.

Benefits

Flexible working hours

25 days holiday

Company van

Laptop and phone

Career progression support

Qualifications

• At least 2 years of experience in a technical role related to audio, video, or video conferencing.
• Ability to install and configure equipment using software tools.
• Capacity to terminate cables to industry standard.

Responsibilities

• Attend client sites to resolve issues promptly.
• Provide end-user training after installation of new devices.
• Build and maintain relationships with clients.
• Conduct site surveys and maintain excellent technical standards.

Skills

Problem-solving skills

Excellent communication skills

Analytical skills

Interpersonal skills

Self-motivation

Tools

Audio/Video equipment

Software tools for configuration

Job description

Our client, a leading communications company, is looking to recruit a self‑motivated, professional, and efficient Lead AV Engineer to support their client base and ensure that a first‑class service is delivered.

Reporting to the Technical Director duties will include:

• Attending client sites and resolving issues in a timely and neat manner.
• Communicating with clients.
• Self‑motivated with a commitment to the issue at hand.
• Using problem‑solving skills to find faults and consistently provide high‑standard solutions.
• Delivering end‑user training after installation of new devices.
• Accurately completing job reports, explaining steps taken, and getting sign‑off by the client.
• Accurately completing other service records.
• Building relationships with clients.
• Identifying sales opportunities with existing clients and feeding back to our Sales team.
• Conducting and recording site surveys to a high standard.
• Maintaining standards of technical excellence within the team.
• Participating in various training and development.

As a successful candidate, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role, with the ability to install, configure equipment using software tools and terminate cables to industry standard. Be self‑motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently.

As this is a field‑based role a current driving licence is essential.

In return the company offers an excellent salary and overtime pay, flexible working hours, 25 days holiday, bonus together with the training and support to aid career progression within an innovative and dynamic company. The company also provides a company van, laptop, phone and necessary tools/equipment.