Law Graduate Opportunity - Defence Claims Handler

Gallagher; Blisworth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance services firm in Northampton is looking for a Claims Handler to help clients navigate their insurance claims after accidents. You will work closely with clients and insurers to ensure swift resolutions, and you'll have the opportunity to gain financial support for legal qualifications. The role offers a blend of on-site and remote working options after probation, alongside a competitive salary and a comprehensive benefits package.

Benefits

Minimum of 25 days holiday

Defined contribution pension scheme

Life insurance cover

Health cash plan or Private medical insurance

Discounted gym membership

Employee Stock Purchase plan

Qualifications

• You must have recently completed a Law degree.
• Ability to work well independently and as part of a team.
• Confidence in communicating over the phone.

Responsibilities

• Assist clients with insurance claims after accidents.
• Negotiate and gather evidence for claims.
• Maintain accurate records on claims system.

Skills

Fast learner

Negotiation skills

Attention to detail

Effective communication

Teamwork

Education

Law degree

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Just finished your Law degree and wondering where to start? At Gallagher Bassett, you’ll join our in-house law firm, Strata Solicitors, as a Claims Handler, working on real cases, with real clients, from day one.

Based in our Northampton office, you’ll be part of a team that supports people through some of life’s most challenging moments. We’ll back your development with financial support towards professional legal qualifications – whether that’s the Chartered Institute of Insurance (CII) or another recognised legal route.

After completing your three-month probation, you’ll be able to work from home two days a week – between Monday and Thursday – from the comfort of your own space, with the remaining days spent in our well-equipped Northampton office.

How you'll make an impact

Our clients may have had a car accident or a car stolen, and they’ll phone you to help them with their insurance claim. It’ll be your job to work with the ‘claimant’ and the insurance company to gather all evidence, establish liability, and quantify the claim to achieve swift settlement.

• Respond to all written and phone enquiries clearly, courteously, and promptly
• Develop relationships with clients by providing a friendly and efficient service
• Maintain accurate and up-to-date information on our claims system at all times
• Adhere to all regulatory requirements

You’ll play a key role in helping clients reach swift and fair settlements and in doing so, you’ll build the foundations of a meaningful legal career.

About You

• You’re a fast learner and able to make sound decisions quickly
• You’ll be able to negotiate and influence people both in writing and over the phone
• You’ll be confident using the phone to get updates and resolve disputes
• You work well independently and as part of a team
• You have attention to detail and can effectively focus on tasks in a fast-paced environment.
• You take pride and ownership of your work and have a ‘can do’ attitude

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Note: This description reflects the information currently available and may be updated. For the most accurate details, refer to the official job posting.