Laundry Valet Assistant - Housekeeping - Jumeirah Carlton Tower

Jumeirah Carlton Tower; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hospitality establishment in London seeks a Laundry Valet Assistant. The role focuses on managing guests' laundry with precision and personal service. You will handle the collection, processing, and delivery of items, ensuring high standards of care. Ideal candidates have excellent grooming, attention to detail, and prior experience in luxury hospitality. The position offers various benefits, including career development and healthcare options.

Benefits

Supportive work environment

Learning & Development programs

Colleague discounts

Health care and insurance benefits

Competitive salary + excellent service charge

Extra holiday for significant Birthdays

Dry cleaning of uniform

Meals on duty

Qualifications

• Strong attention to detail and organisational skills.
• Excellent grooming and personal presentation.
• Discretion and professionalism when handling guest belongings.
• Good communication and interpersonal abilities.
• Previous experience in a similar role in luxury hospitality is preferred.
• Basic tailoring or sewing knowledge is an advantage.

Responsibilities

• Collect, process, and deliver guest laundry and dry cleaning.
• Inspect garments for stains and damages; report discrepancies.
• Press, fold, or hang guest clothing to standards.
• Assist with wardrobe organisation and dressing support.
• Provide shoe care services and manage minor clothing repairs.
• Maintain the valet area in clean and organised condition.

Skills

Attention to detail

Excellent grooming

Discretion

Good communication

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About the Job

An exciting opportunity has arisen for a Laundry Valet Assistant to join the team at Jumeirah Carlton Tower:

The Laundry Valet plays a key role in delivering the highest level of personal guest service by managing guests’ laundry, dry cleaning, shoe care, and wardrobe presentation. This role is suited to someone discreet, detail-oriented, and service-driven, with an eye for precision and presentation.

• Collect, process, and deliver guest laundry and dry cleaning in a timely, accurate, and professional manner, ensuring all items are handled with care and recorded correctly.
• Inspect garments for stains, damages, or valuables; report discrepancies and ensure appropriate action is taken.
• Press, fold, or hang guest clothing to the highest standards based on guest preferences and care instructions.
• Assist with unpacking, packing, wardrobe organisation, and dressing support when requested by guests.
• Provide shoe care services, including cleaning and polishing, and manage minor clothing repairs or coordinate tailoring needs.
• Maintain the valet area in a clean and organised condition, ensuring proper use of equipment, chemicals, and compliance with safety and hygiene standards.

About You

• Strong attention to detail and organisational skills
• Excellent grooming and personal presentation
• Discretion and professionalism when handling guest belongings
• Good communication and interpersonal abilities
• Previous experience in a similar role in luxury hospitality is preferred
• Basic tailoring or sewing knowledge is an advantage

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Jumeirah perks website access – discount
• Dry cleaning of uniform or Business attire
• Meals on duty