Lab Support Coordinator

CK Group- Science, Clinical and Technical; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading biopharmaceutical company is recruiting a Lab Support Coordinator to provide technical support for analysers, conduct installations, and troubleshoot issues for clients in the Newcastle area. Candidates should have a strong understanding of the medical diagnostics industry, excellent troubleshooting skills, and the ability to work autonomously. A full UK driver’s license and own transport are essential for this role, which offers a competitive day rate of £200-£250 PAYE.

Qualifications

• Strong understanding of the medical diagnostics industry.
• Experience in implementing best‑in‑class laboratory practices.
• Ability to provide effective support for pathology laboratory solutions.

Responsibilities

• Responsible for technical support service of analysers.
• Carry out installation projects and implementations.
• Troubleshooting, investigations, and systems modifications.
• Supporting customers onsite and coordinating issues.

Skills

Understanding of medical diagnostics industry

Troubleshooting skills

Customer focus

Planning work schedules

Job description

CK Group are recruiting for a Lab Support Coordinator to join a company in the pharmaceutical industry on a contract basis for 12 months based in the Newcastle area.

Salary

£200-£250 per day PAYE or £265.27-£331.59 per day via Umbrella.

Lab Support Coordinator role

• Responsible for technical support service of cobas chemistry and immunoassay analysers for the client.
• Carry out installation projects and implementations on behalf of the client.
• Responsible for troubleshooting, investigations and systems modifications.
• Supporting and dealing with customers onsite, coordinating issues, and attending customer reviews.

Your Background

• Strong understanding of the medical diagnostics industry.
• Experience in implementing best‑in‑class laboratory practices, in a hospital laboratory or at similar diagnostics solution providers.
• Ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting.
• Customer focused, able to work with minimum supervision.
• Can plan your work schedule and extensive travel arrangements autonomously.
• Full UK driver’s licence and own transport.

Company

Our client is one of the world’s premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Location

This role is based across three client sites across the Newcastle area (Gateshead, Sunderland & South Tynes).

Apply

For more information, or to apply for this Lab Support Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK.

Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.