L&D Coordinator

Sopra Steria - UK; North East; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading consulting firm is seeking a Learning & Development Coordinator based in Newcastle. You will be responsible for coordinating learning programmes, engaging stakeholders, and maintaining records. The role offers hybrid working, requiring onsite presence three days a week. Ideal candidates have experience in HR or L&D functions and possess excellent communication and organisational skills.

Benefits

Flexibility in work arrangements

Support for continuous development

Qualifications

• Experience supporting HR or L&D functions preferred.
• Skilled in engaging with a range of partners, including senior leaders.
• Strong ability to plan and prioritise workload independently.

Responsibilities

• Support the full lifecycle of learning programmes.
• Build relationships across departments to understand learning needs.
• Maintain accurate records and respond to queries efficiently.

Skills

Technology usage

Communication skills

Customer service

Attention to detail

Job description

Are you passionate about creating smooth, engaging learning experiences that help people grow? As a Learning & Development Coordinator, you’ll play a central role in supporting the delivery of learning programmes across our HR Shared Service Centre. Working within the People Hub, you’ll collaborate with collaborators, facilitators, and internal teams to coordinate sessions, leading learner communications, and maintain accurate records in our Learning Management System.

From organising events and supporting learners to improving processes and partnering with departments across the business, this role is ideal for someone who thrives on organisation, enjoys building relationships, and is eager to contribute to a culture of continuous development.

The People Hub will be joining us in the Newcastle office in the coming months, following a transition of its operations out of Stockton. This brings new opportunity to our Newcastle teams, as we hire into this area.

You’ll be based onsite at our Newcastle office three days a week (Tuesday to Thursday), with the flexibility to work from home on the remaining days. During the initial training period, occasional travel to our Stockton office may be required.

What you'll be doing:

• Learning Programme Coordination -Support the full lifecycle of learning programmes, including scheduling, communications, session setup in Cornerstone, and coordination with facilitators and venues.
• Stakeholder Engagement -Build strong relationships across departments to understand learning needs, collaborate with internal teams and external vendors, and contribute to service improvements through reporting, scheduling, and learner support.
• Learning Administration - Respond to queries efficiently, maintain accurate records, prioritise tasks based on deadlines, and support continuous improvement through proactive recommendations and digital solutions.

What you’ll bring:

• Confident using technology and office systems to streamline learning coordination and improve efficiency.
• Experience supporting HR or L&D functions would be preferred, or project experience with a strong interest in employee development.
• Skilled in engaging with a range of partners, including senior leaders, with professionalism and clarity.
• Able to plan and prioritise workload independently, delivering accurate work to defined timelines.
• Strong communication and customer service skills, with a high level of attention to detail and numeracy.
• Comfortable making informed decisions and presenting recommendations clearly and credibly.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type:Full-time, Part-time, Permanent or Fixed Term Contract
Location:Newcastle (Hybrid - 3days PW).
Security Clearance Level:SC.
Internal Recruiter:Becky.
Level:1+

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?
Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.
Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions.
Together we are building a better future by delivering real and lasting value.
We are just at the start of what we can achieve together. Come and join us!