Knowledge Manager (12 month Fixed Term Contract) - Newcastle

Marsh & McLennan Companies; Chester-le-Street; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global consulting firm in Newcastle is seeking an experienced Knowledge Manager to lead knowledge management efforts. This role involves managing intellectual capital and enhancing knowledge sharing among teams. Ideal candidates will have proven experience in knowledge management or related fields, strong analytical skills, and proficiency in tools like Excel and PowerPoint. A competitive salary and flexible work environment are offered.

Benefits

Competitive salary

Comprehensive benefits

Flexible work environment

Qualifications

• 4+ years of experience in knowledge business research, consulting, or banking is a plus.
• Experience in the Private Capital or Insurance sectors is beneficial.

Responsibilities

• Manage collection and classification of intellectual capital.
• Connect people with expertise and insights.
• Ensure maintenance and strategic use of the knowledge platform.

Skills

Knowledge management

Database management

Data analysis

Generative AI tools

Market intelligence tools

Excel proficiency

PowerPoint proficiency

Education

Degree-level education

Tools

SharePoint

Job description

Company: Oliver Wyman Description:

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman now offers the opportunity to join our global Knowledge Management team on a 12 month Fixed Term Contract basis, at our rapidly growing Newcastle office

Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from our Newcastle office at least 60% of the time.

About Knowledge Management at Oliver Wyman

The Knowledge Management team at Oliver Wyman is an integral business function, deeply embedded in the industries and capabilities of Oliver Wyman to ensure we harness the best of our expertise as a firm globally.

Oliver Wyman is now actively looking to expand our Knowledge Management team in our Newcastle office, with this Knowledge Manager role (12 month FTC) opportunity to support our Government & Public Institutions (GPI) Practice.

As a Knowledge Manager at Oliver Wyman, you will be involved in executing best in-class knowledge management. This position will be based in Europe and has largely regional responsibility although coordination with Knowledge Managers in other regions to facilitate the global flow of knowledge will be expected.

About the role of a Knowledge Manager

You will proactively manage the collection and codification of our intellectual capital (IC) and act as the lynchpin, connecting people to the experts, expertise and insights efficiently.

You will manage the capture, classification, storage and dissemination of practice knowledge base, and will work on ensuring our knowledge platform is kept well maintained, strategically looking for ways to increase usage and footfall.

This role reports directly to the GPI Senior Knowledge Manager, based in Dubai, and will have a high level of direct interaction within our wider Knowledge Management community, our Business Support (Support Professionals) community (including our Marketing, and Business Impact Team, etc.) and will also have close interaction and support of the Government & Public Institutions (GPI) practice area.

This position will be based in Newcastle with a focus on interaction with the Europe-based Practice teams but is global in nature – an immediate start is available for the successful candidate.

Who we are looking for…

• Ideally you will be an experienced Knowledge Manager or Knowledge Analyst
• We will also consider individuals with a minimum of 4 years of experience in knowledge business research, business development, strategy consulting, or investment banking – research skills are advantageous.
• We will also consider individuals currently working within the Private Capital (PC) or Insurance and Asset Management (IAM) sectors who are keen for a move to a Knowledge Management role.
• An understanding of database management, data management, and data analysis principles is expected.
• Experience using generative AI tools and their applications.
• Familiarity with market/business intelligence tools (i.e. Merger, CapitalIQ, etc.) will be highly beneficial.
• You will be highly proficient in Excel, as well as PowerPoint – familiarity with SharePoint or other file management tools is preferred.
• You will be educated to Degree-level

Why Join Us?

At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm.

We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work‑life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.

Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.