Kitchen Team Manager

inploi; Berwick-upon-Tweed; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality company in Berwick-upon-Tweed is seeking a Kitchen Team Manager to lead a dynamic team, ensuring exceptional dining experiences. You will focus on team leadership, guest satisfaction, and compliance with health standards. The ideal candidate should have proven kitchen leadership experience, excellent communication skills, and the ability to work in fast-paced environments. This full-time role offers an annual bonus and the opportunity to impact guest experiences significantly.

Benefits

Up to 10% Annual Bonus

Qualifications

• Proven experience leading large kitchen teams.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead, motivate, and support the kitchen team.
• Ensure top-tier guest satisfaction.
• Monitor performance and provide feedback.
• Oversee scheduling and resource management.
• Ensure compliance with health and safety regulations.
• Quickly resolve operational issues.
• Support team development through training.

Skills

Leadership

Communication

Problem-solving

Customer service

Budget management

Multitasking

Education

Level 3 Food Hygiene Qualification

Job description

Position: Kitchen Team Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Kitchen Team Manager! Lead with passion and skill to create unforgettable dining experiences for our guests, ensuring top-quality service and exceptional meals.

As the Kitchen Manager, you’ll be at the heart of an energetic kitchen team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with cooking and performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic dining experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies and brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef, or an experienced Sous Chef.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.