Kitchen Supervisor - Hampton by Hilton London Gatwick Airport

Rbh Hospitality Management; Wootton Bridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Wootton Bridge seeks an experienced F&B team leader. You will oversee daily operations ensuring excellent service and help train team members, offering your leadership skills in a vibrant work environment. Expected qualifications include strong communication, problem-solving abilities, and a flexible attitude. Join us where we value our people and continuously improve together!

Benefits

Discounted hotel room rates

Additional day's leave for your birthday

Enhanced maternity, adoption & shared parental leave

Free car parking

30% F&B discount

Refer a friend scheme

Access to hotel gym

Wagestream - flexible salary payments

Life insurance

Employee assistance programme

Social and wellness events

Free meals on duty

Qualifications

• Experience in a leadership role within a food and beverage environment.
• Ability to motivate and energize team members.
• Quick thinker's problem-solving skills for guest needs.
• Organized and adaptable to manage tasks effectively.
• A flexible attitude thriving in a dynamic work setting.

Responsibilities

• Lead the F&B team in creating a welcoming service experience.
• Oversee daily shift activities ensuring guest satisfaction.
• Support team training and performance.
• Handle guest requests and resolve issues promptly.
• Coordinate with the kitchen and bar effectively.
• Monitor stock levels and assist with inventory.
• Plan team schedules ensuring readiness.
• Create guest menus monthly.
• Maintain health and safety standards in dining areas.

Skills

Leadership in food and beverage

Strong communication skills

Problem-solving

Adaptability

Team player

High energy

Job description

Responsibilities

• Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
• Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
• Support and guide the team, helping with training and encouraging everyone to deliver their best.
• Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
• Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
• Monitor stock levels and assist with inventory, ensuring we're set up for success every shift.
• Help with scheduling and shift planning, making sure the team is prepared and ready to go.
• Create monthly staff and guest menus.
• Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

Qualifications

• A natural people person who's excited to take on a leadership role, with experience in food and beverage.
• Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
• Quick thinking and problem‑solving skills to handle guest needs on the fly.
• Organised and adaptable, managing multiple tasks with ease.
• A team player through and through, ready to jump in wherever needed to support the crew.
• High energy and a flexible attitude, thriving in a fast‑paced, lively setting.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

The Hampton by Hilton, London Gatwick Airport is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, a restaurant and bar serving up to 500 covers a day in peak season, the hotel has a gym facility onsite and has 2 meeting rooms, each able to accommodate up to 20 delegates.

We pride ourselves on investing in our people and delivering outstanding customer service. If you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Free car parking
• 30% F&B discount at RBH hotels
• Refer a Friend scheme
• Access to hotel gym
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year

And much much more!