Key Account Sales Administrator

Mulberry Recruitment; Wimbledon; On-site; GBP 33,000 - 36,000; Full time

Job summary

A recruitment agency in the UK is seeking a Key Account Sales Administrator in Wimbledon. The role involves managing customer orders, enhancing relationships with clients, and analyzing sales. Candidates should have a Master’s degree and experience with Microsoft Office or ERP systems. The position offers a salary of £33,000 – £36,000 with a bonus scheme, providing an excellent opportunity for growth.

Qualifications

• Experience in sales and negotiation techniques with clients.
• Hold a Master’s degree or equivalent qualification, bonus if related to Business.
• Experience in Microsoft Office suite, initial experience on an ERP (ideally Orliweb / Cegid) and/or Salesforce.

Responsibilities

• Ensure the administrative processing of customer orders.
• Manage the customer relationship with a dual objective of quality and optimisation.
• Proactive monitoring of order portfolios with customers for personalized follow-up.

Skills

Sales techniques

Negotiation

Microsoft Office

ERP systems (Orliweb / Cegid)

Salesforce

French proficiency

Education

Master’s degree or equivalent qualification

Tools

Microsoft Office

Salesforce

ERP systems

Job description

Overview

Key Account Sales Administrator

Wimbledon

£33,000 – £36,000 (+ bonus scheme)

Permanent, Full time

My client is looking for a Key Account Sales Administrator to join their busy department. They are keen to take on candidates with experience with Microsoft Office or having used an ERP system (ideally Orliweb / Cegid) and/or Salesforce. This is a great opportunity for developing further experience and growth, with a great bonus scheme.

Responsibilities

• Ensure the administrative processing of customer orders.
• Ensure stock availability and offer replacement products in case of shortages.
• Manage the customer relationship with a dual objective of quality and optimisation of the customer relationship.
• Ensuring the interface between the customer and the various departments of the company.
• Inform the customer about the stock status and current orders.
• Respond to the customer’s needs, while ensuring compliance with internal procedures.
• Ensure the delivery of orders to their destination, including producing invoices.
• Handle complaints related to transport or order preparation.
• Making proactive sales calls to customers and campaigns to boost sales.
• Proactive monitoring of order portfolios with customers in order to carry out a personalized follow-up of priority accounts.
• Creation of regular reports to help the sales teams and the country manager in the management of the subsidiary’s sales.
• Follow up on sell in campaigns by reporting on global sales / distribution networks / regions.
• Sales analysis to extract the 20/80 of sales and products at risk of overstock.
• Inventory analysis to guide sales or restocking campaigns on certain products by the sales team.

Experience/Certification

• You have experience in sales and negotiation techniques with clients.
• Hold a Master’s degree, or an equivalent qualification, bonus if related to Business.
• Experience in Microsoft Office suite, with initial experience on an ERP (ideally Orliweb / Cegid) and/or Salesforce.
• Proficiency in French is a bonus (not required).
• Must be able to commute to Wimbledon.