Key Account Manager - Payment Services Provider (PSP) FinTech Focus

SWIFT; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

SWIFT is seeking a Key Account Manager for its UK & Ireland Business Development team, focusing on the Fintech sector. This hybrid role involves managing relationships with major clients, driving strategic initiatives, and engaging with industry trends and regulatory changes. The ideal candidate will have extensive sales experience in the payments industry and strong communication skills.

Benefits

Competitive package

Support to perform at your best

Diverse and inclusive environment

Qualifications

• Masters Degree in Business Administration or equivalent experience required.
• 10+ years’ sales experience in the payments / PSP / FinTech ecosystem.
• Experience working with senior executives within major financial institutions.

Responsibilities

• Manage relationships with strategic clients in the PSP and Fintech sector.
• Develop strong networks and maintain long-term customer relationships.
• Identify customer needs and market opportunities to achieve business growth.

Skills

Sales experience

Client relationship management

Strong communication

Organizational skills

Education

Masters Degree in Business Administration

Tools

Salesforce

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Role description:

Swift is hiring a Key Account Manager for the UK & Ireland Business Development team with a Payments Services Provider (PSP) / Fintech focus. This role will sit within London and provide a hybrid (minimum 2 days/week) work environment. We’re looking to find someone who has the passion and desire to drive deep engagement with the community. The individual will manage the relationships with some of Swift's largest and most strategic clients in the PSP and Fintech sector.

This position reports to the Head of Key Clients and will work closely with their peer Key Account Managers. The individual will be focused on building client relationships, driving a vision around critical initiatives, and driving adoption and utilisation of Swift’s solutions. Close collaboration with colleagues across the organisation to understand client needs and how Swift can enable clients to achieve their strategic goals will be key.

Key responsibilities:

• Be your client’s trusted advisor on all core Swift topics. Lead the end-to-end relationship from strategic initiatives to day-to-day opportunities/projects.
• Establish a focused and well-organised approach to run your portfolio using account plans, regular business reviews and Salesforce.
• Represent Swift and promote products and services to grow our business by participating in industry conferences, forums and meetings (may require occasional travel).
• Develop a strong network across the PSP and FinTech sector, engage with industry bodies and ensure upto date knowledge of trends affecting the sector, forthcoming regulatory changes etc.
• Identify customer needs and market opportunities and achieve business growth by building and maintaining long term customer relationships
• Be the voice of your clients. Share market intelligence, customer feedback, product issues and other relevant information with internal partners.

What will make you successful?

• Masters Degree in Business Administration or equivalent experience required, advanced degree preferred
• 10+ years’ sales experience in the payments / PSP / FinTech ecosystem
• Experience with Swift or other transaction technology/software companies
• Knowledge of key players and stakeholders within the PSP / FinTech sector
• Experience working with senior executives within major financial institutions
• Strong communication skills – written, verbal and presentation
• Ability to engage at multiple levels of an organisation
• Excellent organizational skills and the ability to prioritise tasks

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.