Key Account Manager

Kinetic PLC; Castleford; On-site; GBP 65,000; Full time

Job summary

A leading pharmaceutical FMCG firm based in Castleford is seeking a Senior Key Account Manager. This 12-month contract covers maternity leave and offers the potential for a permanent position. Responsibilities include managing relationships with national customers, overseeing sales targets, and leading a team of Key Account Managers. Candidates should have proven experience in national account management within the FMCG sector. The role requires frequent travel to the head office for meetings, and offers an annual salary of £65,000 along with benefits.

Benefits

25 Days Annual Leave

Bank Holidays

Qualifications

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Strong leadership and team management capabilities.
• Ability to build strong relationships with senior stakeholders.

Responsibilities

• Lead and manage relationships with national grocery, high street and discount customers.
• Line manage a team of Key Account Managers, providing coaching and performance oversight.
• Monitor market trends and competitor activity to inform strategic decisions.

Skills

National account management experience

Negotiation skills

Leadership capabilities

Analytical mindset

Strong stakeholder relationships

Commercial planning

Job description

Kinetic PLC are currently seeking a Senior Key Account Manager to join a leading Pharmaceutical FMCG manufacturing facility, based within the Castleford area, WF10.

THIS IS A 12 MONTH CONTRACT COVERING MATERNITY LEAVE, MIGHT LEAD INTO A PERMANENT POSITION, DEPENDING ON CIRCUMSTANCES.

Annual Salary: £65,000. 25 Days Annual Leave (pro rata), plus Bank holidays.

Standard office hours - Monday to Friday. The job is field based, so not based in the office. However, there would be an expectation to travel to the head office in Castleford a couple of times a month for sales and marketing meetings.

Strategic Account Leadership

• Lead and manage relationships with national grocery, high street and discount customers, acting as the senior escalation point for all customer issues and opportunities.
• Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs), and commercial contracts across the account base.
• Own and deliver against annual sales targets and revenue growth objectives across the account portfolio.
• Ensure accurate forecasting and budget management across accounts, contributing to overall P&L delivery.
• Drive strategic initiatives to support brand growth, distribution expansion, and commercial performance.
• Negotiate trade terms and pricing strategies with key retail partners, ensuring mutual value and long‑term growth.

Team Management

• Line manage a team of Key Account Managers, providing coaching, development, and performance oversight.
• Foster a collaborative and high‑performing team culture, ensuring alignment with sales and business goals and customer expectations.

Cross-Functional Collaboration

• Work closely with internal stakeholders including marketing, trade marketing, customer solutions, and the OTC director to deliver against the Annual Operating Plan (AOP).
• Represent the OTC team in senior commercial forums and contribute to strategic decision‑making.

Market Insight & Innovation

• Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities.
• Champion innovation and continuous improvement across account management practices.

What You Will Bring to the Role

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Demonstrated success in leading negotiations.
• Strong leadership and team management capabilities.
• Excellent negotiation, commercial, and strategic planning skills.
• Ability to build strong relationships with senior stakeholders internally and externally.
• Analytical mindset with the ability to interpret data and drive actionable insights.
• Experience managing UK retailer accounts and executing JBPs.
• Adaptability and resilience in a fast‑paced environment.

If you feel that you have what we need, then please do call Sophie or email your up-to-date CV.

Kinetic plc is a Recruitment Consultancy with over 40 years of experience delivering staffing solutions to the engineering, manufacturing and technical industries.

Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile.