Key Account Manager

OTIS LIMITED; Brentford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global leader in elevator solutions is seeking a Sales Manager to manage customer relationships, develop sales strategies, and achieve sales targets. This role requires experience in selling technical products and strong communication skills. The company offers a long-term employment contract, attractive salary, commission, and a flexible working arrangement including remote work. Join a supportive environment with opportunities for training and professional development.

Benefits

Attractive salary

Commission and car allowance scheme

Intensive training in technology, processes & soft skills

Flexible working hours

Support for work-life integration

Qualifications

• Experience in sale of technical products requiring customer consultation.
• Excellent interpersonal skills and strong customer orientation.
• Strong commercial contract experience and target-focused.

Responsibilities

• Manage a portfolio of elevator units with existing customers.
• Serve as primary contact for resolving customer needs.
• Develop sales strategies to achieve targets and profitability.
• Conduct sales negotiations and close deals.

Skills

Customer service orientation

Interpersonal skills

Commercial contract experience

Presentation skills

Verbal communication skills

Written communication skills

Target focus

Ability to work at pace

Technical product sales experience

Job description

Responsibilities

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop your own sales strategy to achieve sales targets, ensuring profitability
• Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals, ensuring payment on time
• Monitor contract deployment rigorously, relying on the Strategic Clients structure
• Train Otis operational teams on the market segment
• Conduct market and segment studies
• Organize and present client reviews (offer review, 360° review)
• Lead meetings with the Executive Committee on strategic issues
• Propose innovations and marketing projects
• Build strong relationships with clients and manage the relationship plan with top management and OA lead.
• Track OST sales and ensure OST sales growth
• Lead presentations, workshops, internally or with clients and / or prospects
• Animate the network and follow up on action plans when needed

Qualifications

• You have some experiences in the sale of technical products requiring customer consultation
• You have a strong customer and service orientation, including excellent interpersonal skills
• You have strong commercial contract experience
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
• Ideally have relevant lift industry experience
• You will receive a long-term employment contract with the world market leader
• Attractive salary, Commission and car allowance scheme
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects.
• For this role, we offer flexible working hours with the possibility of remote work.