Justice Case Worker

Shaw Trust; Norwich; On-site; GBP 24,000 - 28,000; Full time

Job summary

A social purpose organization in the United Kingdom is seeking a CFO Hub Support Worker to provide high-quality support to individuals with complex needs within community settings. The role involves managing a caseload of participants, facilitating their engagement in activities that lead to sustainable employment, education, or training. Candidates should have experience motivating individuals and building strong relationships with stakeholders. Benefits include annual leave, paid volunteering leave, and professional development opportunities.

Benefits

25 days annual leave plus bank holidays

2 days paid volunteering leave

Enhanced pension scheme

Life Assurance

Learning and development opportunities

Health and Wellbeing initiatives

Flexible working options

Qualifications

• Experience supporting individuals with complex needs.
• Experience working with stakeholders for participant support.
• Ability to maintain strong relationships with support services.
• Experience monitoring and reporting participant progress.
• Excellent time management and ability to manage a caseload.

Responsibilities

• Manage a caseload of participants in the community.
• Provide high-quality support and guidance.
• Facilitate engagement in activities for successful resettlement.

Skills

Motivating and supporting individuals

Building relationships

Organisational skills

Time management

Working to targets

Job description

About Shaw Trust

At Shaw Trust we help give people with a criminal record the opportunity for a second chance providing services to support them in custody and in the community. We provide people with the skills, knowledge, and a sense of purpose, for life after custody, significantly reducing the likelihood of reoffending. We support at each stage of the journey providing people with safe and supportive spaces to engage in positive activities and move toward integrating back into society.

We will be delivering the HMPPS Creating Future Opportunities (CFO) programme in the East of England and Southeast of England.

We are recruiting for people to join our teams in the role of CFO Hub Support Worker. In this role you will be responsible for managing a caseload of participants within the community, at pop-up Satellite Hubs, and at our Activity Hub. You will provide high-quality support and guidance, facilitating the engagement of participants in activities that help them overcome barriers to successful resettlement and achieve milestones leading to sustainable employment, education, or training.

You will undergo enhanced vetting checks. In this role you will work at our hub in Southampton and in the community.

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

Responsibilities

In this role you will be responsible for managing a caseload of participants within the community, at pop-up Satellite Hubs, and at our Activity Hub. You will provide high-quality support and guidance, facilitating the engagement of participants in activities that help them overcome barriers to successful resettlement and achieve milestones leading to sustainable employment, education, or training.

Qualifications

• Demonstrable experience in motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals in education, training, and employment.
• Experience in working with external stakeholders to provide exceptional participant support or progression routes, including employers, local authorities, health services, or voluntary sector organisations.
• Ability to build, manage, and maintain strong working relationships with a variety of support services to ensure comprehensive participant support.
• Proven experience of successfully working to targets and key performance indicators, with the ability to monitor and report on participant progress effectively.
• Excellent organisational skills and time management, with the ability to manage a caseload independently and provide community-based support.

Benefits

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trust's aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Commitments

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.