Junior Passive Fire Estimator - Learn & Quote

FAFS Fire & Security; Gravesend; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regionally focused Fire Protection Company seeks a Trainee Service Administrator in Gravesend. The role involves estimating remedial works, excellent customer service, and communication with various stakeholders. Ideal candidates should have strong literacy and time management skills, but prior experience in passive fire estimating is not essential. Compensation includes a competitive salary and various benefits, ensuring a supportive work environment for all employees.

Benefits

Competitive Salary

Royal London Pension

Life Assurance 4x Salary

25 Days Paid Holidays plus Bank Holidays

Paid Candidate Referral Scheme

Mental Health & Well-being Scheme

Employee Recognition Scheme

Development and progression opportunities

Qualifications

• Impeccable literacy skills are essential.
• Previous experience with passive fire customer service is a bonus.
• Ability to use complex programs preferred.

Responsibilities

• Estimate remedial works based on surveys and assessments.
• Log and track inbound/outbound enquiries.
• Provide excellent customer service and technical advice.

Skills

Customer Service Skills

Attention to Detail

Time Management

Clear Communication

Self-Motivation

Job description

A regionally focused Fire Protection Company seeks a Trainee Service Administrator in Gravesend. The role involves estimating remedial works, excellent customer service, and communication with various stakeholders. Ideal candidates should have strong literacy and time management skills, but prior experience in passive fire estimating is not essential. Compensation includes a competitive salary and various benefits, ensuring a supportive work environment for all employees.