Junior Operations Supervisor

GoPuff; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Gopuff is seeking a Junior Operations Supervisor to lead operations at their MFCs. This role involves managing staff, ensuring timely deliveries, and maintaining operational standards. Ideal candidates have experience in retail or warehouse settings and strong communication skills.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Opportunities for career growth

Qualifications

• Experience in restaurant, retail, or warehouse environments.
• Flexibility to cover shifts during operational hours.

Responsibilities

• Leading by example and managing staff on shift.
• Organizing inventory and conducting cycle counts.
• Communicating with customers regarding substitutions.

Skills

Communication

Organization

Teamwork

Tools

Microsoft Office

Google Workspace

Job description

Overview: Gopuff is seeking a Junior Operations Supervisor to join our Operations team. Reporting directly to a Site Leader, this role is vital in maintaining high operational standards at our MFCs to ensure timely and accurate deliveries for our customers.

Customers rely on Gopuff for their everyday essentials—day and night, in all weather conditions. We are building a team of innovative, dedicated, and enthusiastic individuals ready to revolutionize retail. And if you enjoy snacks, even better!

Responsibilities during your shift include:

• Leadership: Leading by example, managing staff on shift, training new team members, and demonstrating confidence in processes and products.
• Picking and Packing: Accurately selecting and packing items for customer orders.
• Delivery Partners: Assisting in managing delivery partners to ensure smooth delivery experiences.
• Issue Resolution: Communicating with customers regarding substitutions or out-of-stock items.
• Goods Inbound: Receiving products from vendors, verifying counts against purchase orders/invoices, and resolving discrepancies.
• Stock Management: Organizing inventory, conducting cycle counts, managing waste, and overseeing partnerships like TooGoodToGo.
• Warehouse Management: Maintaining a clean, organized, and compliant warehouse environment.
• Health and Safety: Supporting onsite health and safety compliance and testing.

About You:

• Experience in restaurant, retail, or warehouse environments.
• Basic proficiency with web-based software (e.g., Microsoft Office, Google Workspace).
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication skills.
• Organized, team-oriented, positive, and helpful attitude.
• Flexibility to cover shifts during operational hours (7 am - 3 am).

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle
• Opportunities for career growth

#LI-DNP

At Gopuff, we understand that life is unpredictable. Whether it's forgetting milk, running out of pet food, or needing ice cream at 11 pm, we're here to deliver your essentials quickly.

We are assembling a motivated team to help us bring convenience and reliability to our customers in an unpredictable world.

If you're interested, join us on Team Blue.

Gopuff is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and encourage qualified individuals to apply.