Junior Operations Supervisor

Gopuff; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

Gopuff is seeking a Junior Operations Supervisor to lead the warehouse team, ensuring high operational standards and timely service. This role involves managing team members, overseeing inventory, and supporting delivery operations. Ideal candidates are organized, team-oriented, and possess effective communication skills.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Career growth opportunities

Qualifications

• Experience in a restaurant, retail, or warehouse environment.
• Effective communication skills.

Responsibilities

• Managing the warehouse team during your shift.
• Accurately selecting and packing items for customer orders.
• Maintaining a clean and compliant warehouse environment.

Skills

Communication

Team-oriented

Organized

Flexibility

Tools

Microsoft Office

Google Workspace

Job description

Overview:

Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Reporting directly to a Site Leader, the Junior OS plays an essential role at Gopuff, requiring drive, perseverance, positivity, and enthusiasm for the challenge. This role is a core part of the Site leadership team, responsible for ensuring high operational standards at our MFCs to deliver timely and accurate service to our customers.

About Gopuff:

Customers turn to Gopuff for their everyday essentials—day and night, rain or shine. We're building a team of thinkers, dreamers, and risk-takers who are ready to reshape the retail landscape faster than ever. And it doesn't hurt if you like snacks!

Responsibilities:

1. Leading: Managing the warehouse team during your shift, leading by example, training new team members, and ensuring process and product knowledge.
2. Picking and packing: Accurately selecting and packing items for customer orders.
3. Delivery Partners: Supporting the management of delivery partners to ensure smooth delivery experiences.
4. Issue resolution: Contacting customers regarding substituted or out-of-stock items.
5. Goods Inbound: Receiving products from vendors, verifying counts, and resolving discrepancies.
6. Stock management: Organizing inventory, conducting cycle counts, managing waste, and ensuring compliance, including partnership with TooGoodToGo.
7. Warehouse management: Maintaining a clean, organized, and compliant warehouse environment.
8. Health and Safety: Supporting onsite health and safety compliance and testing.

About You:

• Experience in a restaurant, retail, or warehouse environment.
• Basic knowledge of web-based software (e.g., Microsoft Office, Google Workspace).
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication skills.
• Organized, team-oriented, positive, and helpful attitude.
• Flexible availability to cover shifts during operational hours (7am - 3am).

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle
• Career growth opportunities

#LI-DNP

Our Mission:

At Gopuff, we understand that life can be unpredictable. Whether it's forgetting milk, running out of pet food, or needing ice cream at 11 pm, we’re here to deliver your wants and needs in minutes.

We’re assembling a motivated team to drive our vision of bringing a new age of convenience and predictability to an unpredictable world.

Join Us:

If this sounds like you, join us on Team Blue.

Gopuff is an equal opportunity employer committed to an inclusive workplace. We do not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other characteristic protected by law. We value diversity and encourage all qualified individuals to apply.