Junior AV Engineer

Kinly; Stogursey; On-site; GBP 24,000 - 32,000; Full time

Job summary

A unified global leader in managed services is seeking a Junior Audio Visual Engineer in Stogursey. The role involves supporting senior engineers, conducting daily checks, and providing first-line AV support. Candidates should have a background in AV or IT, demonstrate strong communication skills, and possess attention to detail. Opportunities for training and career development are provided. Flexibility for travel between sites is required.

Benefits

Training and mentoring

Shuttle bus service

Qualifications

• Prior exposure to AV, IT, or related technical environments.
• Confidence to troubleshoot straightforward faults.
• Basic understanding of computer networks and AV system functionality.

Responsibilities

• Respond to support calls and perform maintenance visits.
• Conduct daily room checks for critical spaces.
• Log and update service documentation.
• Identify faults and communicate them clearly.
• Set up and support AV systems for events.

Skills

AV technical knowledge

Customer communication

Reliability

Attention to detail

Tools

Audio/Visual equipment

Conferencing software

Job description

Position Overview

New opportunity has arisen on an exciting client site in Bridgwater, working as a Junior Audio Visual Engineer. This role plays an active part within the team, assisting senior engineers on complex tasks while taking ownership of simpler operational duties. You will be expected to perform daily checks, respond to reactive calls, and provide first‑line AV support to end users. Training and mentoring will be provided, but the position requires a confident, proactive approach and the ability to work independently when needed.

Responsibilities

• Respond to reactive support calls and perform planned preventative maintenance visits.
• Conduct daily room checks, prioritising critical spaces and ensuring system functionality.
• Log and update service documentation for all tasks performed.
• Identify and communicate faults clearly to the helpdesk and escalated where required.
• Resolve straightforward issues independently while seeking guidance for complex faults.
• Develop understanding of both digital and analogue audio/video signals (HDMI, DisplayPort, DVI, etc.).
• Build working knowledge of AV networking concepts such as Dante and multicast.

Event Support

• Set up and test AV systems for meetings and live events.
• Check microphones, displays, and audio levels prior to use.
• Support and, where appropriate, operate smaller internal events independently.
• Assist senior engineers in delivering large‑scale or high‑profile events.
• Liaise professionally with clients to confirm requirements and provide reassurance on‑site.
• Contribute to post‑event reports and continuous‑improvement feedback.

Video/Audio Conferencing

• Set up and support day‑to‑day video and audio conferencing sessions.
• Carry out checks and certification of relocated or newly installed systems under guidance.
• Perform first‑line diagnosis of conferencing issues and escalated when needed.
• Support rollout and testing of conferencing software and firmware updates.

Qualifications

You should have some prior exposure to AV, IT, or related technical environments and the confidence to troubleshoot straightforward faults under your own initiative. You should be enthusiastic about building a career in AV and eager to expand your technical knowledge.

• Communicate clearly and present yourself professionally in a customer‑facing environment.
• Demonstrate reliability, adaptability, and attention to detail.
• Possess a basic understanding of computer networks, signal types, and AV system functionality.

Travel & Schedule

This role involves travel to various sites within Bridgwater, with occasional trips to Bristol when needed. Flexibility around shift patterns and reactive service schedules will also be required. The company operates a shuttle bus service into its main offices, which may result in additional commute time; therefore, living within one hour of the area is preferred.

Company

Yorktel‑Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in‑house expertise includes AI‑powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With comprehensive capabilities, decades of experience, and expanded delivery teams, we empower global businesses to thrive in the hybrid world, and we are committed to driving a new era of inspiration and opportunity for our people, clients, and partners—one seamless experience at a time. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40‑years’ professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.