Junior Applications Engineer

SF Recruitment (Leicester); Woking; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency in Woking is seeking a motivated Junior Applications Engineer. This role entails developing and improving laser cutting applications and providing customer support. The ideal candidate will have a degree in electrical or electromechanical engineering and up to 2 years of relevant experience. This position offers a salary range of £30,000 - £35,000 and may require occasional travel to customer sites for maintenance and commissioning tasks.

Qualifications

• Up to 2 years' experience in a related field.
• Ability to diagnose customer service problems remotely.
• Willingness to travel to customer sites as needed.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support and diagnose issues.
• Commission new machines in the factory.

Skills

Electrical engineering

Electromechanical engineering

Customer service

Education

Degree in electrical/electromechanical engineering

Job description

Junior Applications Engineer SF Recruitment (Leicester)•Woking, ENG, UK

Job Description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre
Role Overview
We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems ...