Junior Applications Engineer

SF Recruitment (Leicester); West Midlands; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency in West Midlands is seeking a motivated Junior Applications Engineer to join the team. The role involves developing laser cutting applications, providing customer support, and maintaining laser machines on-site and in the factory. Ideal candidates will have a degree in electrical or electromechanical engineering and up to 2 years' experience. This is a fantastic opportunity to grow in a dynamic environment with competitive compensation.

Qualifications

• Up to 2 years of experience in a relevant engineering field.
• Strong understanding of laser systems and applications.
• Excellent communication skills for customer interactions.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support for diagnosing issues.
• Travel to customer sites for repairs and commissioning.

Skills

Electrical engineering knowledge

Customer service skills

Problem-solving

Education

Degree in electrical/electromechanical engineering

Job description

Junior Applications Engineer SF Recruitment (Leicester) • West Midlands, ENG, UK

Job Description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre
Role Overview
We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team incidental as a Laser Service & Applications Engineer. In this role you will split your time between:

Алi>Developing and improving laser cutting applications
• Answer რომელმაც customer service calls and diagnosing problems remotely
Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our muž product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutng the applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems ...