Junior Applications Engineer

SF Recruitment (Leicester); Slough; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a motivated Junior Applications Engineer to enhance laser cutting applications and provide customer support. This role requires an electrical or electromechanical engineering degree and involves on-site visits for equipment maintenance. Responsibilities include developing applications, troubleshooting support calls, and commissioning laser systems in the factory. Ideal candidates will possess strong technical knowledge and problem-solving skills. Competitive salary of £30,000 - £35,000 offered.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support, diagnosing issues and guiding customers.
• Travel for on-site repairs and maintenance of laser equipment.
• Commission new machines in the factory through setup and calibration.
• Learn and document differences in laser system designs.

Skills

Electrical engineering

Customer service

Problem-solving

Technical knowledge of laser systems

Education

Degree in electrical/electromechanical engineering

Job description

Junior Applications Engineer

£30,000 - £35,000 – Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years’ experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Visiting customer sites a few times a month to repair, maintain and commission laser machines

Key Responsibilities

• Develop and improve laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when field visit is required
• Travel to customer sites as needed to conduct on-site repairs, maintenance, upgrades, and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document differences between legacy laser systems and new-generation machines, their physical design, control systems, etc.