Junior Applications Engineer

SF Recruitment (Leicester); Portsmouth; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment firm is seeking a motivated Junior Applications Engineer to join their team in Portsmouth. The ideal candidate will hold an electrical or electromechanical engineering degree and have up to 2 years of experience. The role involves developing laser applications, providing customer support, and commissioning laser machines on site. This position offers a salary range of £30,000 - £35,000 and an excellent opportunity to enhance your engineering skills in a dynamic environment.

Qualifications

• Up to 2 years of experience in a related role.
• Knowledge of laser systems preferred.
• Strong communication skills for customer interaction.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support for laser systems.
• Travel to customer sites for repairs and commissioning of laser machines.

Skills

Problem diagnosis

Customer service

Laser system knowledge

Education

Electrical / Electromechanical Engineering degree

Job description

Job Description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems …