Junior Applications Engineer

SF Recruitment (Leicester); Maidstone; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment firm in Maidstone is seeking a motivated Junior Applications Engineer to join their team. The role involves developing laser cutting applications, providing customer support, and commissioning new machines. Candidates should possess an electrical/electromechanical engineering degree and have strong troubleshooting skills. Occasional travel to customer sites is required. Competitive salary offers between £30,000 and £35,000.

Qualifications

• Up to 2 years' experience in engineering or similar role.
• Strong troubleshooting and problem-solving abilities.
• Willingness to travel occasionally for on-site repairs.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone support and diagnose customer issues.
• Commission new laser machines in the factory.
• Visit customer sites for repairs and maintenance.

Skills

Electrical engineering mindset

Electromechanical principles

Customer support experience

Education

Electrical / Electromechanical Engineering Degree

Tools

Laser cutting systems

Calibration tools

Job description

Job Description

Junior Applications Engineer

£30,000 - £35,000
Sandiacre
We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems and more