Junior Account Manager & Admin Support

Commercial Recruitment; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Junior Account Manager and Admin Support in Cambridgeshire and Peterborough. This role entails supporting vehicle vendors with administrative tasks during the car auction process. Key responsibilities include coordinating vehicle listings, assisting with onboarding, and managing documentation. Ideal candidates should demonstrate strong organizational skills, proficiency in Microsoft Office, and a customer-focused attitude. Opportunities for growth within the auction company are available.

Qualifications

• Previous experience in administrative support or customer service environments preferred.
• Must possess strong organizational and time-management skills.
• Excellent written and verbal communication abilities required.

Responsibilities

• Serve as the primary point of contact for vehicle vendors.
• Assist vendors with onboarding and account setup.
• Coordinate vehicle submissions, listings, and auction schedules.

Skills

Organizational skills

Communication skills

Customer service experience

Attention to detail

Multitasking abilities

Tools

Microsoft Office

Database systems

Job description

Junior Account Manager and Admin Support

Hours: Mon-Fri 08:30-17:30
(1 in 6 weeks 08:00-17:00)

Salary £12.25 per hour

Job Summary

The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency.

Key Responsibilities

• Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person
• Assist vendors with onboarding, account setup, and understanding auction policies and procedures
• Coordinate vehicle submissions, listings, and auction schedules
• Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes
• Maintain strong, professional relationships with vendors to ensure repeat business

Administrative Duties

• Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports)
• Enter and maintain accurate data in auction management systems
• Support pre-auction and post-auction administrative tasks, including reporting and reconciliation
• Ensure compliance with company policies, legal requirements, and industry regulations
• Organize and maintain digital and physical filing systems

Operations Support

• Assist auction operations staff with vehicle flow, lot management, and vendor coordination
• Monitor auction activity and support issue resolution during live or online auctions
• Communicate auction results to vendors in a timely and professional manner

Qualifications & Skills

• Previous experience in administrative support, customer service environments preferred
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office and database systems
• High attention to detail and accuracy
• Ability to multitask and work in a fast-paced environment
• Professional, customer-focused attitude

Work Environment

• Office and auction-lot environment
• May require occasional extended hours on auction days
• Interaction with vendors, buyers, and internal teams
• Opportunities for growth within the auction company
• Essential : Must have driving licence and own transport